Deepank Kumar Shekhar

Experience

• 

  Blowhorn

  Aug 2017 - Jun 2018

  Operations Associate

  Handled multiple fleet operation for line haul and last mile logistics.Implemented SOP for line haul, Last mile deliveries and reverse logistics.Played important role in app deployment for multiple fleets.Handled 90 min delivery.Handled fleets payment.Managed multiple clients.Fulfilled on-demand requirements. Expanded business for many client's by meeting their expectations.Generated tracking report of fleets, for higher management.

• 

  Shadowfax

  Jul 2018 - Jan 2025

  - PnL planning and monitoring for systematic growth of B2B and Express business.- Provide strong leadership to program team, motivating members to achieve objectives and fostering a collaborative and productive working environment. - Engaging with key stakeholders, understanding their expectations, and maintaining effective communication channels.- Implement post-implement evaluations to assess program effectiveness and identify areas for improvement. - Collaborating with product managers and and development teams to create comprehensive development plans and roadmaps, considering timelines, resources, and milestones.- Cross-Functional Collaboration among different departments involved in the product development process.- Designed B2B operation and product flow. Show less - Collaborating with program members and stakeholders to develop comprehensive project plans, defining tasks, timelines, and resource requirements. -Design and implement KPIs to measure the performances of team.- Formulated matrix to scale the growth of project.- Responsible for weekly, bi-weekly, monthly, quarterly performance presentation for higher management.- Contributing to the maintenance of quality standards and ensuring that deliverables meet specified criteria. - Designed operational & product flow for Zomato intercity legends as 3PL. Show less Handled multiple client fleets operations all over karnataka. Supported operation in First Mile, Line Haul, Last Mile, 3PL, Reverse Logistics for multiple clients.Managed fleet operations on day to day basis.Experience in Team Handling, Vendor Management, Client Management, Client Billing, Vendor Payment, Cost Reduction.Performed data analysis, workforce analysis, revenue analysis.Analyzed operational cost for cost efficient operations. Formulated RCAs in operations and provided solutions for better and smooth operations.Analyzed the operational KPI to get profit.Documented requirements, planned and executed to expand the business.Generated periodic MIS, invoicing for higher management and client.Responsible for setting buy rate and sale rate for different contract.Initiated business in new area.Handled fleet for multiple model like Driving + Delivery with one and two people, Driving model, Bike Delivery, Large goods delivery, small goods delivery, variable model, 90 min delivery, same day delivery.Client Management.Handled team.Monitored and MIS and Invoicing for clients as well as vendors.Monitored Fleets payment.Sourced fleets to support operations.Fulfilled on-demand fleet requirements.Responsible for business expansion.Responsible for quotation.Executed PnL report for higher authorities.Handled project of gps installation all over India by interacting with vendor and Key Account Manager.Generated report on daily basis for daily fleets running status.Supported client to start business in new area Show less

  • Program Manager

    Jan 2023 - Jan 2025

  • Assistant Program Manager

    Aug 2020 - Dec 2022

  • Assitant Operations Manager

    Jul 2018 - Jul 2020
• 

  Zepto

  Jan 2025 - now

  Program Manager 2

  - Drive end to end supply chain planning.- Responsible for demand forecasting, capacity planning, and network optimization.