Nandi Oarabile Mathambo

Experience

• 

  CMK Mining

  Jul 2021 - now

  Retail Sales Executive

  While working as a retail sales executive, I worked in customer service and sales, printing and copying,transcribing, handling sensitive documents, market research and data entry.• Achieved +30% sales growth in 6 months by improving customer care strategies..• Project Support: Provided valuable support on various projects, contributing to their successfulcompletion• Task Delegation: Effectively delegated tasks to other team members, optimizing the use of time andresources.• Flexibility and Adaptability: Demonstrated the ability to adapt to changing priorities and meet tightdeadlines.• Exceeded Sales Targets: Consistently met or exceeded monthly and annual sales targets,demonstrating a strong ability to drive revenue.• Customer Satisfaction Improvement: Successfully improved customer satisfaction scores throughexceptional service and problem-solving skills.• Team Leadership: Led and motivated a sales team, achieving collective sales goals and fostering apositive work environment• Problem Resolution: Demonstrated exceptional problem-solving skills, handling customer complaintsand issues effectively, resulting in customer satisfaction.• Social Media Promotion: Leveraged social media platforms to promote products and engage withcustomers, leading to increased brand awareness and sales.• Confidentiality and Discretion: Maintained the highest level of confidentiality when handling sensitiveinformation and sensitive matters• Trained and mentored new sales team members, leading to an overall increase in team performanceand customer satisfaction.• Data entry: maintaining accurate information in databases and spreadsheets and resolvingdiscrepancies. Show less