Tacio Valente

Experience

• 

  Boehringer Ingelheim

  Jul 1999 - Jan 1999

  Marketing Intern

  Business plan, new product studies, top management reports

• 

  Telesp Celular (Portugal Telecom)

  Jan 2000 - Jan 2003

  CRM and customer care projects, forecast and budget control, Siebel implementation, project management Trainee at the Customer Care Department, job rotation in different areas of the company, electronic-channels projects (IVR and internet)

  • Business Analyst

    Jan 2000 - Jan 2003

  • Trainee

    Jan 2000 - Jan 2000
• 

  Vivo (Telefônica Brasil)

  Jan 2003 - Jan 2007

  CRM strategies, Project management, business plan,multi-channel strategies, forecast and budget control

  • Revenue Assurance Manager

    Jun 2007 - Jan 2007

  • CRM Manager and Project Leader

    Jan 2005 - Jun 2007

  • CRM Consultant

    Jan 2003 - Jan 2005
• 

  Santander

  Jan 2007 - Jan 2012

  • Analytics Executive Manager

    Nov 2010 - Jan 2012

  • Marketing Manager

    Jan 2007 - Nov 2010
• 

  R2TW Consultoria Empresarial

  Jan 2012 - Jul 2017

  Partner
• 

  Credsystem

  Nov 2014 - now

  Responsible for customer life-cycle management and direct marketing campaigns (customer journeys)Customer insights/ researches & surveysSelected and implemented Salesforce Marketing Cloud

  • B2B Marketing & CRM Manager

    Jan 2022 - now

  • CRM & Portfolio Manager

    Nov 2014 - Jan 2022