Arjun Naganarayanan

Arjun Naganarayanan

Production Support Engineer

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location of Arjun NaganarayananThane, Maharashtra, India

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  • Timeline

  • About me

    Senior Analyst at NatWest Group

  • Education

    • SCIT - Symbiosis Centre For Information Technology

      2020 - 2022
      Master of Business Administration - MBA Data Science and Data Analytics 7.26

      Activities and Societies: Member of SCIT Sports Committee

    • SIES Graduate School Of Technology

      2012 - 2016
      Bachelor's degree Computer Science 6.53 CGPA

      Activities and Societies: - Sports Representative of Student Council. - Captain of college football team.

  • Experience

    • Nomura

      Oct 2016 - Jan 2020
      Production Support Engineer

      - Technical support for middle and back-office applications under Reference Data domain.- Gained expertise in scheduling & monitoring of batch jobs via Rivermuse, Autosys, Sentinel. - Examined and recommended scheduling enhancements to improve system performance. - Conferred with users and stakeholders to understand business issues and provide relevant insights. - Implemented effective solutions by recognizing the root cause of recurring problems. - Provided daily support with escalated ticket resolution and liaised with business & technical leads. - Serviced 700+ service requests for data extraction and successfully managed 200+ major incidents.- Assisted with planning and testing of application, configuration and database changes, installation of upgrades and patches in production environment. Show less

    • LTI - Larsen & Toubro Infotech

      Oct 2016 - Jan 2020
      Software Engineer

      Worked as Production Support Engineer at client site - Nomura

    • Graphnile

      Jun 2021 - Sept 2021
      Business Analyst

      Designed a ESG (Environment, Social, Governance) model to assign sustainability ratings between -D to +A to organisation based on various factors.

    • NatWest Group

      Jun 2022 - now
      Senior Analyst
  • Licenses & Certifications