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Abdul Rahim Shama

Abdul Rahim Shama

FMS Engineer

location of Abdul Rahim ShamaThane, Maharashtra, India

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  • Timeline

  • About me

    Lead Engineer at NTT Global Networks

  • Education

    • Sir Cowasjee Jehangir High School

      1990 - 2000

    • University of Mumbai

      2006 - 2006
      Bachelor’s Degree Business/Commerce, General

  • Experience

    • Wipro Infotech Franchisee It Source

      Mar 2007 - Mar 2008
      FMS Engineer

      Clients Handled : 1. CRISIL India Ltd, Andheri 2. WNS GLOBAL SERVICES PVT LTD, VikhroliJob Role:• To ensure proper functioning of all the systems, by providing Hardware / OS / Software / mail support• The job also involves configuration and troubleshooting of mail application (Outlook Express, Microsoft Outlook, Lotus Notes, I-mail, Exchange)• Ensuring proper functioning of LAN environment, 1st Level Network Troubleshooting.

    • Tulip Telecom

      Mar 2008 - Sept 2013
      Senior Network Engineer

      Responsible for managing Backbone (Tulip Internal Network)/MEN network in various regions like Maharashtra, Gujarat, Rajasthan, Karnataka, TamilNadu and Kerala. My job is to maintain and troubleshoot all the issues related to Backbone. Configuration and verification of new implementation and decommissioning of links. Standardization is also part of our team which includes IP/Vlan segregation and Maintenance, configuration and Maintenance of devices.• 24*7 monitoring of Backbone Links and also maintaining and updating the diagram of network topology using Solarwind, Whatsup, Ms Visio, etc.• Maintenance of tulip internal devices (routers/switches) as per standards.• Configuring and troubleshooting of routing protocol likes OSPF, BGP/MP-BGP, EIGRP, MPLS(L3 & L2) and switching protocols like STP, EIPS.• Coordinating with various SP or internal team for quick resolution and maintaining the maximum uptime of the backbone network.• Preparing Weekly/Monthly Analysis report on network utilization/uptime/downtime and taking corrective step to resolve the issue • Filling CMF and participating actively in activity scheduled for any upgradation of device or technology• Maintaining IP scheme and VLAN database to be assigned to client, backhaul and MEN accordingly.• Project Completed:  Implemented stub and totally stub at various regions successfully Successfully completed MTU-raising activity for south region. Participated actively in IP migration and implemented hierarchical IP scheme based on geographical region Show less

    • Tech Mahindra

      Sept 2013 - Aug 2016
      Associate Network Architect

      As a presales Network Solution Architect, responsible for designing and maintaining high level network topology of LAN, BSO and WLAN for customer IBM on behalf of AT&T. Understanding the exact scope of customer requirement on network infrastructure and providing solution accordingly.• Design network solutions according to (AT&T) Customer Standards and Strategies to meet (IBM) customer business requirements for EMEA region• Create end to end High level hierarchical network design which includes multiple vendor’s Firewalls/Switches, Nexus Switches and Wireless devices and also support implementation team for proposed solution• Develop solution cost template by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items.• Investigate the network topology and identify any bottlenecks or other issues which could be causing the instability of network, and consult to customer with solution.• Providing wireless solution including WLC and WAPs.• Interacting and coordinating with different stakeholders from IBM and AT&T (Data/Voice Architect, Sales, PM, Service Delivery) to ensure that the requirements are understood and solution is delivered as per requirements.• Coordination with Global vendors like NCR/NCS for site survey quotes and Cisco/Juniper for Bill of Materials (BOM).• Managing Network Diagrams & related Design Document.• Updating eCEP/eCRM the Database (AT&T application) for the designing implementation status.• Involvement in enterprise wide initiative, e.g. EOL device refresh, license upgrade, NetOpt migration. Show less

    • NTT Global Networks

      Aug 2016 - now

      • Lead Engineer

        Mar 2020 - now

      • Senior Engineer, Customer Engineering

        Aug 2016 - Mar 2020

  • Licenses & Certifications

    • JCHNP (Jetking Certified Hardware & Network Professional)

      Jetking Infotrain Limited

    • CCNA (Cisco Certified Network Associate)

      Cisco

    • Cisco Certified Internetwork Professional (CCIP) Service Provider

      Cisco

  • Honors & Awards

    • Awarded to Abdul Rahim Shama
      Bravo IBU Head - Enterprise Solutions &Sevices Sep 2015 Dear Abdul Rahim Shama,Congratulations on being awarded the BRAVO AWARD.As a true ambassador of RISE philosophy, you have been able to exhibit the sheer commitment and the desire to win.We believe that your contribution will play a pivotal role in ensuring Tech Mahindra continues to strive towards its vision.Keep up the outstanding work!" Livewire in the team and always available to offer help. Essentially an IGA TSA but picked up a very complex commercial request for a… Show more Dear Abdul Rahim Shama,Congratulations on being awarded the BRAVO AWARD.As a true ambassador of RISE philosophy, you have been able to exhibit the sheer commitment and the desire to win.We believe that your contribution will play a pivotal role in ensuring Tech Mahindra continues to strive towards its vision.Keep up the outstanding work!" Livewire in the team and always available to offer help. Essentially an IGA TSA but picked up a very complex commercial request for a demanding customer and received appreciation from customer for the work done. " Show less
    • Awarded to Abdul Rahim Shama
      Pat on Back IBU Head - Enterprise Solutions &Sevices, Tech Mahindra Mar 2015 Dear Abdul Rahim Shama,Congratulations on being awarded the "Pat On the Back" award.We at Tech Mahindra believe in "Pursuit of Excellence", which may be manifested in numerous ways. It is important for us to remember and recognize that the endeavor is to excel consistently.We have raised the bar for ourselves as well as the expectations from our customers in terms of what we can deliver. In that sense, this is indeed a beginning of something bigger and better for all of us.Once… Show more Dear Abdul Rahim Shama,Congratulations on being awarded the "Pat On the Back" award.We at Tech Mahindra believe in "Pursuit of Excellence", which may be manifested in numerous ways. It is important for us to remember and recognize that the endeavor is to excel consistently.We have raised the bar for ourselves as well as the expectations from our customers in terms of what we can deliver. In that sense, this is indeed a beginning of something bigger and better for all of us.Once again, thank you so much for your cooperation and support." Abdul is the true all-rounder in the team balancing both work and fun beautifully. He has been part of the IGA team now for some time and has emerged as one of the potential future pillars of the IGA team. He has shown great maturity handling different kinds of deals and taking in extra work when the team needed support. His enthusiasm at the work place sets the atmosphere lively and makes work all the more fun. His contribution to the FTP team has been exemplary to say the least. " Show less