Samuel Ng

Samuel Ng

Data Entry Clerk

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location of Samuel NgChicago, Illinois, United States

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  • Timeline

  • About me

    Case Manager Supervisor (Healthcare/ Public Health)

  • Education

    • The Hong Kong Institute of Education

      1999 - 2001
      Diploma Music Teacher Education
    • Columbia College Chicago

      2003 - 2006
      Bachelor of Arts (B.A.) Film/ Video

      Bachelor Degree in Arts

  • Experience

    • Johnson O’Connor Research Foundation

      May 2004 - May 2008
      Data Entry Clerk

      Provided administrative support to researchers on projects involving human aptitudes in the US population.

    • Self-Employed

      May 2004 - May 2007
      Piano Teacher

      Provided private piano lessons to students.

    • NNR Global Logistics

      Jan 2008 - Oct 2009
      Logistic Operations Specialist/ Data Entry Clerk

      Responsible for data entry of orders and carrier sales in Import Department. Track and trace of freight shipments for timely delivery and communicating with team members regarding the issues. Dealing with U.S. Customs & brokerage, booking shipments, provide support to account managers and making invoice via software.

    • AKIRA Chicago

      Oct 2009 - Oct 2014
      ECommerce Fashion Stylist/Photo Retoucher

      Perform exceptional on-set composition and brand representation, working directly with the photographer and art director; liaise with production coordinator about selection of appropriate products. Serve as a lead stylist, creating styling guidelines to standardize details of photo shoots to ensure production consistency on-set; collaborate with photographer for still life styling.Partner with photographer and Head of E-Commerce to establish efficient workflow processes that meet or exceed weekly production needs while maintaining creative expectations.Present styled rail to e-commerce creative team for approval before shooting.Update and maintain prop room to stay current with style trends. Enhance company website by retouching and uploading images as needed. Schedule and direct the building of props. Show less

    • Independent Consultant (self employed)

      Dec 2009 - Apr 2020
      Freelance Wardrobe Stylist

      Key contributor to fashion success for: Louis Vuitton, Burberry, CB2, CAT Footwear, FORD Models Chicago, Factor Models, Modelogic Wilhelmina, LA Models, Cosmetologists Chicago, Mario Tricoci Salon, Avlon Industries, BioCare Labs, August Man Magazine, TrueStar Magazine.

    • Bloomingdale's

      Oct 2014 - Jul 2017
      Visual Merchandising Stylist

      Ensure presence of Fashion Leadership through the thoughtful understanding of trend message, merchandise selection, placement/composition of mannequins, and conveying current seasonal campaign message. Collaborate with visual and merchandising team members to create novel and unique concepts for merchandise presentations. Updating and maintaining a large volume of mannequin and visual presentation that upholds the Bloomingdale’s brand and sales. Develop variety of skills in fashion businesses such as Ready to Wear, Home Store, Men’s, Cosmetics and Luxury Goods. Show less

    • Target

      Sept 2017 - Feb 2019
      Visual Merchandising Team Leader

      - Delegating responsibilities to all team members to make sure all soft-line merchandise meeting company's standard and to engage with guests properly. - Delivers an outstanding guest experience through setting and achieving compelling and stylish merchandise brand presentations across all departments. - Leads all Merchandising Brand Team Member(s) throughout the store. - Re-merchandises Home Trend areas and Mannequin moments using specific guidelines, tools and process direction from headquarters. - Educate store team on Home Trend runs and focals that have been remerchandised (specific to sales floor, replenishment, in stocks, and price change processes). - Share visual merchandising insight with teams on brand guidelines in PTM areas including Seasonal. Show less

    • UNIQLO

      Mar 2019 - Sept 2019
      Advanced Visual Associate

      • Liaison between sales professionals and creative members in the company; Working with store leaders to prioritize and delegate styling workload as necessary. • Responsible for the consistent daily styling and replenishment to upkeep compelling visual presentations in alignment with company's aesthetics. Including mannequins & bust forms. • Ensuring all guests are being approached properly and applying Active Selling Techniques to maintain sales goal; Displays a "customer is the priority" mindset at all times. Show less

    • Wismettac Asian Foods, Inc.

      Oct 2019 - May 2020
      Outside Sales

      • Develop new business, nurture existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.• Seek and qualify prospects in accordance with Company account stratification goals.• Research customer business needs and develop a mix of products and service to meet goals.• Responsible for A/R of each customers and coordinate process with account department when action is needed.• Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.• Keep updating industry news/ trends, products, competitor's promotion and work with management to identify the business opportunity.• Assist logistics personnel to ensure the products is delivered in timely manner to clients. Show less

    • CCSI Case Coordination LLC

      Jun 2020 - now

      Under the Director and Assistant Director of Case Coordination Unit (CCU) Services, the Case Manager Supervisor oversee all case management activities and administrations.- Delegating the productivity of Case Managers, choices of case managers, billing and support staffs.- Responsible for provision of the required training of new staff and/or to supervise the training components.- Cultivating consultation methods in case management activities and funding sources rules and regulations as needed to provide proper supper and supervision to Case Managers.- Coordinating hiring process and arrange interviews.- Monitoring the case manager’s daily performance and schedule, 6-month visits and case records including compliance of time frame.- Assist with scheduling & documentation of required staff up-to-date training activities to meet the funding sources requirements. - Assist & provide input on performance evaluation of staffs. Show less Under the direction of Area Supervisor of the Care Coordination who report directly to the Director of Case Coordination Unit Services. The Senior Case Manager is responsible for assisting the Supervisor’s with Case Managers that need additional support, train new staff, troubleshoot challenging participant phone calls, assessments, case plan development, authorization of service, referrals, and maintenance of case records.FUNCTIONS: 1. Assists Supervisor’s with Case Managers that need additional support. 2. Assists with required training of new staff and supervises training components. 3. Assists with trouble shooting challenging phone calls from participants. 4. Assists area Supervisor/consults on difficult cases, issues and concerns to develop effective resolutions. 5. Serves as a person of contact for new staff case management questions and procedures when area Supervisor is not available. 6. Administration of the appropriate intake form, including a comprehensive needs assessment. 7. Development of a care plan and authorization of services. 8. Making appropriate referrals and responding to applicant/participant request. 9. Maintaining case records, including documentation of follow-up, reassessment, and termination. 10. Manage caseloads with face-to-face participant contact every four months. 11. Respond to participant complaints/concerns and issues in the required time frames. 12. Maintain effective working relationships with providers and other social service agencies. 13. Documented provision of training on Illinois Department on Aging and Area Agency on Aging policies, procedures, and case management techniques for a 24 hours in a calendar year. 14. Reports Elder Abuse and Neglect and service problem/issues to appropriate agencies. 15. Travel as assigned. 16. Other duties as assigned. Show less Partnership with Illinois Department On Aging (IDOA) & Department of Human Services (DHS).- Offering wide variety of assistance programs and services to create person-centered care plan, assessing eligibility on Cantonese & Mandarin speaking participants/ Chinese community in the state of Illinois.- As a Care Manager (CCP), I visit the older adults in their own home to conduct comprehensive assessment, filling in the appropriate billing codes for the assessment and develop a plan to assist with their needs and provide mainly In-Home Care Services (IHS), Adult Day Care Services (ADS), Emergency Home Response System (EHRS). Also identify if they need Home Delivered Meals (e.g. Meals On Wheel), Financial Aid Programs, Transportation Program, Home Modification and Weatherization Programs, Assistive Technology, Respite, Medication Management, Medicare Part D Application and other resources. - To serve and advocate for older Illinoisans by administering quality and culturally appropriate programs that promote partnership and encourage independence. Show less

      • Case Manager Supervisor

        Apr 2023 - now
      • Senior Case Manager

        Nov 2021 - Apr 2023
      • Case Manager

        Jun 2020 - Nov 2021
  • Licenses & Certifications

    • Senior Health Insurance Program (SHIP) Counselor

      Illinois Department on Aging
      Aug 2022
    • Certified Dementia Practitioners

      NCCDP
      Nov 2021
    • Customer Relationship Management (CRM) Certificate

      DePaul University
      Jun 2019
  • Volunteer Experience

    • Production Assistant

      Issued by Pie Town Productions
      Pie Town ProductionsAssociated with Samuel Ng