Cassandra Toscano

Experience

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  Access Language Centre

  Jan 2014 - Jan 2017

  Learning & Curriculum Developer

  Training and Assessment: Expertise in training and assessment for general English and English for Specific Purposes.Curriculum Design and Development: Proficiency in designing and developing curriculum materials.Learning Management Software (LMS): Utilization of LMS tools, including Canvas, for effective training delivery.12-Week Syllabus Creation: Successfully developed a comprehensive 12-week syllabus for general English, integrating cultural nuances and real-world language skills.Learner-Centered Approach: Implementation of a learner-centered approach with culturally sensitive content and activities. Meno dettagli

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  University of Technology Sydney

  Jan 2017 - Jan 2019

  Learning & Development Research Assistant

  Investigating the impact of diversity in intercultural learning under Dr Angela Giovanangeli for the Department of International Studies at the University of Technology, Sydney. Supported the development and improvement of educational materials and strategies by conducting research, analyzing data, assisting with content creation, evaluating effectiveness, and collaborating with instructional designers and educators.

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  Greenwich College

  Jan 2018 - Jan 2019

  Curriculum Development Specialist

  Skilled in curriculum development for general and academic English, Vocational Studies, and Cambridge English tests.Proficient in integrating digital learning tools like Kahoot!, Edmodo, Blackboard, ESL Library, Quizlet, Memrise, Khan Academy, and Zoom.Content Expertise: Source, evaluate, and create dynamic content for English programs, encompassing language skills, referencing, paraphrasing, and advanced/technical writing.Administration Proficiency: Competent in RTO/VET administration software.Learner Success: Maintain a 90% pass rate for Cambridge Advanced English learners. Meno dettagli

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  Savv-e

  Jan 2019 - Jan 2020

  Content Design & Project Lead

  In my role at Savv-e (now known as HowToo), I had the opportunity to:- Define content strategies to position the start up as a commercial training innovation leader.- Lead a team of content managers and learning designers fostering creativity, collaboration, autonomy, and content excellence.- Actively engage with commercial clients to shape successful outcomes.- Ensure smooth project development to bring content to life.- Conduct thorough reviews of learning design deliverables for product quality and alignment with vision.- Establish and promote project deliverable standards.- Participate in the evolution of the brand's design thinking methodology.- Actively promoting Savv-e's digital learning experience design capabilities through various channels. Meno dettagli

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  Laing O'Rourke

  Jan 2021 - Jan 2024

  - Develop and implement innovative learning strategies tailored to the unique challenges and objectives of a large scale construction and engineering enterprise.- Lead cross-functional projects in the creation of engaging learning content and experiences that enhance employee performance and drive operational excellence. - Utilise my expertise in instructional design and project management, to conduct thorough needs assessments, design impactful learning journeys, and oversee the implementation of diverse learning modalities, including digital, on-the-job, and blended approaches. - Empower construction professionals to acquire new skills, adapt to evolving industry trends, and excel in their roles, ultimately contributing to the organisation's success on a global scale. Meno dettagli - Develop a business-wide training needs analysis aligned with functional metrics and goals.- Spearhead the development and execution of comprehensive training and content strategies aimed at supporting projects and functions across the Australia, Europe and Middle East Hubs.- Develop training content tailored for both internal stakeholders and external audiences, ensuring alignment with organisational objectives and industry best practices.- Deliver specialised systems eLearning solutions to optimise productivity and efficiency across diverse operational landscapes.- Oversee advanced LMS administration, reporting, metrics analysis, and automation tasks.- Champion a culture of perpetual learning and development, fostering an environment where innovation and knowledge acquisition flourish.- Establish learning design processes and procedures for consistency and governance.- Rapid-authoring in Articulate Storyline, SCORM and Web Content Accessibility Guidelines compliance, LMS integration. Meno dettagli

  • Senior Learning Experience Designer

    Feb 2023 - Jan 2024

  • Learning Experience Designer

    Jan 2021 - Feb 2023
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  Amazon

  Jan 2024 - now

  Senior Learning Experience Designer

  As part of the Amazon Customer Excellence System (ACES) Learning Experience Design (LXD) team, I'm working to improve training for our sortation associates and managers. My initiatives aim to cut training completion times by 10%, achieve >80% positive content scores, and reach 90% first-time safety pass rates - all while driving down incidents and reducing concessions. My core challenge is optimising learning to boost operational excellence. In this role, I strive to support the growth and development of my colleagues. I make thoughtful decisions at the right time to ensure we deliver effective training programs that meet the evolving needs of the business. Meno dettagli