Ali Sharafeddine

Experience

• 

  ALUMATEC CO.

  Feb 2007 - Apr 2009

  Data Entry Specialist

  As a Data Entry at Alumatec company, I was responsible for managing and updating large volumes of information and data. My daily duties included:-Entering and verifying data into company database systems -Ensuring accuracy and completeness of data entries -Performing quality checks to identify errors or inconsistencies in data -Maintaining and updating spreadsheets and other documentation as required -Working closely with other team members to ensure timely completion of tasks and projects -Providing support for other administrative tasks as neededIn this role, I developed strong attention to detail, organizational skills and proficiency in Microsoft Office applications. I was able to work under pressure and meet strict deadlines. I also demonstrated strong problem-solving skills to overcome challenges related to data entry and management.Overall, my experience in this role has equipped me with the necessary skills to perform well in any data entry role and contribute positively to any team. Show less

• 

  Beirut Arab University

  Oct 2009 - now

  • Program Design and Development: Create and develop innovative training programs that meet learners' needs and market requirements.• Course Management: Coordinate and organize training courses, including scheduling, and liaising with instructors and participants.• Performance Evaluation: Develop and implement assessment tools to measure the effectiveness of educational programs and provide comprehensive performance reports with recommended improvements.• Guidance and Support: Offer support and advice to learners, answering their queries to ensure an optimal learning experience.• Marketing and Promotion: Develop and execute marketing strategies to attract new participants, including preparing promotional materials and organizing events.• Relationship Management: Build and maintain strong relationships with partners, educational institutions, and the local community.• Continuous Improvement: Contribute to the enhancement of internal processes to ensure high-quality services. Show less - Assisting with the development, implementation, and evaluation of continuing education programs.- Supporting program marketing efforts through creating and distributing promotional materials and maintaining program website and social media accounts.- Providing excellent customer service to program participants, answering questions, and responding to inquiries.- Coordinating logistics for events, including scheduling, registration, facilities, catering, and audiovisual needs.- Collaborating with other team members and stakeholders to ensure successful program delivery.- Maintaining accurate and up-to-date program records, including participant data, course evaluations, and program metrics.- Contributing to ongoing process improvement efforts to enhance program quality and efficiency. Show less - Assisting students and staff with computer hardware and software issues- Troubleshooting and resolving technical issues related to computer systems, printers, and other peripherals- Providing guidance and support to users in the use of software applications and operating systems- Maintaining and updating computer lab equipment and software- Enforcing computer lab policies and procedures to ensure a safe and productive learning environment- Collaborating with other IT professionals to ensure the smooth operation of the computer lab- Assisting with the setup and configuration of audio-visual equipment for presentations and other events Show less The role of the Quality Assurance Unit at Beirut Arab University would be to ensure that the university meets or exceeds quality standards in all its operations and services. Some of the specific responsibilities of the Quality Assurance Unit may include:- Developing and implementing quality assurance policies and procedures for the university.- Monitoring and evaluating the quality of academic programs and support services- Providing training and support to faculty and staff to improve the quality of their work- Engaging in continuous improvement processes to ensure that the university is always striving for excellence. Show less

  • Program Specialist - Continuing Education Center (CEC)

    Jan 2024 - now

  • Assistant Specialist - Center For Continuing & Professional Education (CCPE)

    Jan 2020 - Dec 2023

  • Computer Lab Assistant - Faculty of Science

    Jan 2018 - Dec 2019

  • Quality Assurance Member - Faculty of Science

    Jan 2018 - Dec 2019

  • Assistant - Faculty of Science

    Oct 2009 - Jan 2018