Dedik Abdillah

Dedik Abdillah

Front Office Manager

Followers of Dedik Abdillah15000 followers
location of Dedik AbdillahJakarta, Jakarta, Indonesia

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  • Timeline

  • About me

    General Manager at Swiss-Belhotel Pondok Indah

  • Education

    • Indonesia Open University

      -
      Active Economics
    • PPLP Dhyana Pura

      -

      Activities and Societies: Debate team Hotel Management

  • Experience

    • Swiss-Belhotel Borneo Banjarmasin

      Dec 2005 - May 2006
      Front Office Manager

      Responsible on smooth operation in Front Office Department by providing high standard services to the guest and developing the staffDirect report to General Manager for operation coordination

    • Swiss-Belhotel Borneo Samarinda

      Jun 2006 - Aug 2011

      To achieve pre-determined hotel sales targets (Rooms) and public relations strategy as outlined in the Business Plan, as well as to ensure the development of increased hotel sales long term.To effectively administer the sales, promotions and public relations functions of the department which will include implementation of the hotel's marketing, sales and public relations activities plan.To supervise and responsible of Sales and Marketing including public relations, promotions, priority plus club and Swiss-Belhotel Executive Membership Card activities. Show less

      • Executive Assistant Manager

        Apr 2010 - Aug 2011
      • Director of Sales & Marketing

        Nov 2007 - Mar 2010
      • Rooms Division Manager

        May 2007 - Nov 2007
      • Front Office Manager

        Jun 2006 - May 2007
    • Swiss-Belinn Balikpapan

      Aug 2011 - Feb 2016
      General Manager

      Swiss-Belinn Balikpapan 3 star International Hotel with 133 guest rooms

    • Swiss-Belhotel Yogyakarta

      Mar 2016 - Sept 2017
      General Manager

      4 star International Hotel with 121 guest roomsSwiss-Belhotel International currently manages a portfolio of more than *135 hotels, resorts and projects located in China, Vietnam, Philippines, Malaysia, Indonesia, Thailand, Australia, New Zealand, Georgia, Bahrain, Iraq, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates. Awarded Indonesia's Leading Global Hotel Chain for six consecutive years and Most Favourite 4-Star Hotel, Swiss-Belhotel International is one of the world's fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in Hong Kong, Dubai - United Arab Emirates, Shanghai - China, Sydney - Australia, Hanoi - Vietnam, Athens - Greece, Jakarta - Indonesia, Bali - Indonesia, and Auckland - New Zealand. * Numbers may fluctuate. Show less

    • Swiss-Belhotel Pondok Indah

      Oct 2017 - now
      General Manager

      Swiss-Belhotel Pondok Indah is a four-star international hotel in Jakarta, Pondok Indah - the luxury residential and business area of South Jakarta. Swiss-Belhotel Pondok Indah features 160 rooms including non smoking rooms and rooms for the physically challenged.

  • Licenses & Certifications

    • Fire safety essentials

      Institute of Hospitality
      Feb 2025
    • Leadership

      Institute of Hospitality
      Mar 2024
    • Food and Beverage Breakage Control

      Diversey
      Mar 2024
    • Advanced Hotel Revenue Management

      Institute of Hospitality
      Apr 2021
    • Emotional Intelligence Fundamentals

      Institute of Hospitality
      Sept 2021
    • Managing Team Performance

      Institute of Hospitality
      Aug 2021
    • Master Your Communication

      Institute of Hospitality
      Jun 2023
    • PCI DSS compliance essentials

      Institute of Hospitality
      Jan 2025
    • Strengthening resilience

      Institute of Hospitality
      Jan 2025
    • Preventative Maintenance Principles

      Institute of Hospitality
      Mar 2024
  • Honors & Awards

    • Awarded to Dedik Abdillah
      SBEC Ambassador of the Year 2023 Swiss-Belhotel International Jan 2024
    • Awarded to Dedik Abdillah
      Loyalty Award 2023 Swiss-Belhotel International Feb 2023
    • Awarded to Dedik Abdillah
      Listed in - Top 5 hotels based on Total Card Plus Sold 2021 Swiss-Belhotel International Jan 2022
    • Awarded to Dedik Abdillah
      The Best Hotel based on Total Card Plus Revenue 2021 Swiss-Belhotel International Jan 2022
    • Awarded to Dedik Abdillah
      The Best Hotel based on Total Partnership Revenue 2021 Swiss-Belhotel International Jan 2022
    • Awarded to Dedik Abdillah
      Listed in - 5 chosen participants of Kindness Campaign 2021 Swiss-Belhotel International Dec 2021 Kindness and Appreciation are such positive emotions... It is time to communicate and give appreciation to somebody! On World Kindness Day, people are encouraged to go out of their way to be kind to others, whether that be at home, work, school, or just out in public. Celebrate by pledging to do at least one intentional act of kindness on that day to benefit someone else.
    • Awarded to Dedik Abdillah
      Listed in - Top 10 hotels based on Housekeeping Audit 2019 Swiss-Belhotel International Jan 2020
    • Awarded to Dedik Abdillah
      Listed in - Top 7 hotels based on Training Hours Completed per Employee 2019 Swiss-Belhotel International Jan 2020
    • Awarded to Dedik Abdillah
      The Best Hotel based on Total Partnership Revenue 2019 Swiss-Belhotel International Jan 2020
    • Awarded to Dedik Abdillah
      Nominee - General Manager of The Year 2014 Swiss-Belhotel International Apr 2016
    • Awarded to Dedik Abdillah
      Nominee - Owners Relationship Award 2015 Swiss-Belhotel International Apr 2016
    • Awarded to Dedik Abdillah
      Loyalty Award 2013 Swiss-Belhotel International Mar 2014
    • Awarded to Dedik Abdillah
      Winner - Passion & Professionalism Award 2013 Swiss-Belhotel International Mar 2014
    • Awarded to Dedik Abdillah
      Nominee - Owners Relationship Award 2012 Swiss-Belhotel International Nov 2012 THE SUCCESS OF SWISS-BELHOTEL INTERNATIONAL IS CRITICALLY INFLUENCED BY THE RELATIONSHIP THAT SWISS-BELHOTEL INTERNATIONAL AND ITS EXECUTIVES HAVE WITH THE OWNER AND INVESTORSBY THE RELATIONSHIP THE HOTEL MANAGEMENT HAS WITH THE OWNER AND INVESTORSBY THE RELATIONSHIP THE HOTEL EMPLOYEES HAVE WITH THE OWNERS AND INVESTORSRESPECT, RECOGNITION AND SUPPORT OF THE OWNERS AND INVESTORS IS MOST IMPORTANT
    • Awarded to Dedik Abdillah
      Nominee - Passion & Professionalism Award 2012 Swiss-Belhotel International Nov 2012 "PASSION AND PROFESSIONALISM" IS PART OF THE DNA OF SWISS-BELHOTEL INTERNATIONALIT IS A UNIQUE ELEMENT OF SWISS-BELHOTEL INTERNATIONAL THAT SETS US APART FROM OTHER INTERNATIONAL MANAGEMENT COMPANIESIT IS PART OF SBI PHILOSOPHY THAT ENSURES OUR SERVICE IS FELT AS MUCH AS IT IS RECOGNIZEDIT MAKES THE GUEST "FEEL" A SWISS-BELHOTEL RATHER THAN "SEE" A SWISS-BELHOTELPASSION AND PROFESSIONALISM ARE GENERATED BY THE PRIDE, BY THE RESPECT, BY THE MOTIVATION OF EVERY… Show more "PASSION AND PROFESSIONALISM" IS PART OF THE DNA OF SWISS-BELHOTEL INTERNATIONALIT IS A UNIQUE ELEMENT OF SWISS-BELHOTEL INTERNATIONAL THAT SETS US APART FROM OTHER INTERNATIONAL MANAGEMENT COMPANIESIT IS PART OF SBI PHILOSOPHY THAT ENSURES OUR SERVICE IS FELT AS MUCH AS IT IS RECOGNIZEDIT MAKES THE GUEST "FEEL" A SWISS-BELHOTEL RATHER THAN "SEE" A SWISS-BELHOTELPASSION AND PROFESSIONALISM ARE GENERATED BY THE PRIDE, BY THE RESPECT, BY THE MOTIVATION OF EVERY MEMBER OF THE MANAGEMENT AND STAFF, OF EVERY OPERATION, OF EVERY REGIONAL, OFFICE, OF EVERY GROUP OFFICEIT IS THE REASON THAT EVERY PERSON IN THE SWISS-BELHOTEL INTERNATIONAL GROUP WANTS TO AND LOVES TO GO TO WORK EVERY DAYTHIS AWARD WILL BE BASED ON THE ABOVE EMOTIONAL QUANTITATIVE ELEMENTS AND WILL BE AWARDED TO THAT PERSON WHO DISPLAYS ALL OR SOME OF THESE IMPORTANT ELEMENTS OF SWISS-BELHOTEL INTERNATIONAL Show less