Susan Posner

Experience

• 

  BLOOMBERG, BNA

  Jan 1993 - Jan 2004

  Account Executive & Instructor

  Drove strategic revenue growth through new business development, prospecting, cold-calling, and skillful account management. Leveraged tactical upsells and cross-sells to increase account penetration and generate add-on business. Directed corporate training for internal account executives, building comprehensive course curricula and training materials focused on selling and servicing best practices for corporate, government, and professional markets. • Recognized as a top performer, reaching and exceeding 110% of sales quotas on a consistent basis for 9 consecutive years.• Secured and maintained a position in the top 30% of all account professionals nationwide.• Delivered above and beyond the standard as winner of multiple national sales competitions.• Served as course instructor at C.W. Post / Long Island University and UCLA. Show less

• 

  THOMSON REUTERS, RIA

  Jan 2005 - Nov 2006

  Account Manager & Training Specialist

  Recruited into a key role over corporate training – supporting business development and revenue generation goals by equipping teams and management personnel with the tools needed to position and sell competitive products in an advantageous light. Additionally took on sales and account management as a top performer excelling in new client prospecting, acquisition, and retention. Forged relationships with client contacts from the staff level to C-suite.• • Surpassed expectations for 2005, reaching 110% of assigned targets.• Generated significant successes in revenue generation through expansion of business with existing accounts.• Improved account performance via extensive training within the territory on all products and services in the regulatory law suite, working with customers in law and accounting firms, universities, and business. Show less

• 

  Wolters Kluwer Tax & Accounting US

  Jan 2008 - Jan 2016

  Research Consultant / Sales Specialist

  Delivered customized, on-site trainings and live webinars on a variety of legal/tax/accounting applications to extremely diversified audiences, from Fortune 500s to universities and accounting firms, both domestic and international. Presented courses on effective utilization of CCH web based services and products with client contacts ranging from sole proprietors to C-suite executives in over 400 accounts in 11 states with 50% travel. Developed a robust portfolio of training materials and content covering government regulations targeting the latest in innovative product utilization. Few core functional areas include:• Delivered key accounts product expertise, technical support, and issue resolution. • Allied with sales representatives to complete the sales cycle. • Supplied high-level customer support and collaborated across multiple functions for product enhancements and new product development.• Assisted in launching a new cloud based software platform by creating and revising internal and external training materials and providing on-site sessions as well as live webinars.Achievements of this role include:• Continuously ranked #1 and #2 in new sales generated and number of accounts trained.• Reduced $50,000 in cost per year by training personnel on sales principles and ensuring effective customer support.• Chosen to teach graduate and undergraduate courses at St. John’s University / UCLA / USD Law & Business Schools, Cal State San Marcos & San Bernardino, Golden Gate University, Loyola Law School, and ASU. Show less

• 

  National Association of Professional Women (NAPW)

  Jan 2016 - Jan 2017

  San Marcos Local Chapter President

  Planning, designing, coordinating and moderating monthly networking events intended to educate women and provide the opportunity to share information about their areas of expertise.

• 

  Interact Communications

  Oct 2017 - now

  Vice President of Client Development

  Interact is the ONLY communications services company in the galaxy that works exclusively with two-year community and technical colleges. It’s our chosen path, and we’re experts at what we do.When your college is our client, Interact provides Jedi-like focus in solving the unique challenges it faces. We perform custom research and create original media for each of our clients, offering fresh solutions based on our extensive two-year college experience.All of Interact’s employees have either attended, worked for, or provided leadership for community or technical colleges. As a result, we understand your institution’s specific challenges in serving diverse and multi-generational communities. We are experts in marketing to these communities and have a 20-year+ track record of success to prove it. Show less