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MOHAMED SHALABI

MOHAMED SHALABI

IT Operations Supervisor

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location of MOHAMED SHALABIDubai, United Arab Emirates

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  • Timeline

  • About me

    ITIL® 4 |ITIL 4 Specialist | PMP| Lean Six Sigma AI| Digital Transformation

  • Education

    • Jordanian Sudanese College for Science and Technology

      2002 - 2007
      Bachelor's degree Computer science

  • Experience

    • ADVISORY COUNCIL FOR HUMSN RIGHT

      Aug 2006 - Jan 2008
      IT Operations Supervisor

    • MINISTRY OF JUSTICE

      Jan 2008 - Jan 2011
      Head of IT Dept

    • Freelance

      Mar 2011 - Jun 2012
      Freelance Information Technology Consultant

    • Dar Al Ber Society

      Jul 2012 - now
      ITIL® 4 |ITIL 4 SPECIALIST | PMP

      Managed the IT department operations, overseeing projects, resources, and the maintenance of all IT systems.Ensured optimal support and minimal downtime, achieving high operational efficiency.Reported IT-related activities and escalated issues to executives, ensuring seamless business operations.Prepared and tracked the IT department budget, optimizing resource allocation for cost-effectiveness.Led the implementation of key projects like the Microsoft Direct Call (MSDR), Smart Kiosk System, Central CCTV System, and Central Print Solution, contributing to major improvements in operations and service delivery. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Ramdan Eftar

      Issued by Daralber society
      Daralber societyAssociated with MOHAMED SHALABI