Sean Saucedo

Experience

• 

  JPMorgan Chase & Co.

  Apr 2005 - May 2016

  Manager

  • Administer segments of the Lockbox Workflow Process. • Focus on the daily processes with an emphasis on high quality service and productivity. Provided guidance and development to workflow coordinators and associates. • Make certain all department and bank guidelines are monitored as they relate to operations, internal audit, security, and general management practices. • Drive improvements using High Performance Culture tools and behaviors. • Manage, coordinate and direct the daily operation of a unit of non-exempt employees. Assign work and set workflow priorities, tracking unit's performance and monitoring daily business. Handle exception items, resolve complex issues, coordinate and oversee departmental projects, document and introduce new procedures to all related staff. Show less

• 

  Bank of America

  Nov 2016 - Nov 2019

  • Efficient management of daily staffing levels to ensure timely processing of transactions• Ensure key goals and metrics are met monthly• Regular focus on employee engagement and Recognition initiatives• Maintain risk awareness and identify opportunities• Partners with Data Keying, Exception Queue Team, System Control, Production Support, Customer Service, Implementations.

  • Senior Operations Analyst

    Oct 2017 - Nov 2019

  • Team Manager

    Nov 2016 - Oct 2017
• 

  DFW Flooring Warehouse

  Nov 2019 - now

  Installation Manager