Suryansh Malik

Experience

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  University of Minnesota

  Oct 2022 - Jan 2024

  - Supported the 24-hour Information Desk and the Business Operations Supervisor in providing exceptional customer service and guidance to residents and guests, enforcing departmental policies, troubleshooting challenges, and facilitating appropriate referrals to building management and other University entities.- Played a key role in building safety and security through key management, understanding and implementing emergency procedures, and collaborating with Security Monitors (SMs) and Community Advisors (CAs).- Completed administrative tasks associated with the information desk, including managing inquiries, maintaining records, and coordinating communication within the office and with external stakeholders.- Participating in training and development opportunities to improve job performance and knowledge of campus policies and procedures.- Assisting with other duties as assigned by the supervisor or dormitory management. Show less

  • Customer Relations Representative | Graduate Student Services and Progress Coordinator

    Mar 2023 - Jan 2024

  • Office Assistant | Housing and Residential Life

    Oct 2022 - Mar 2023
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  Geopogo

  Jun 2023 - Sept 2023

  Software Development Intern

  - Further development of the beta version of the Unity-based CreatorCAD desktop design tool- Improving the user interface and user experience of CreatorCAD to make it more intuitive and user-friendly for non-professionals- Adding new features and tools for creating 3D models of building designs, such as drag-and-drop elements and template libraries- Optimizing the software's performance to handle larger and more complex design projects efficiently- Creating user guides and tutorials to help non-professionals learn how to use CreatorCAD effectively- Identifying and fixing software bugs and glitches to enhance stability- Ensuring compatibility and smooth data transfer between CreatorCAD and CreatorPro for AR model conversion- Collaborating closely with the development team, designers, and stakeholders to align development with project goals Show less

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  Code for America

  Sept 2023 - Apr 2024

  Software Engineer Intern

  - Collaborated with a diverse and talented team of developers, designers, and policy experts- Contributed to various civic tech projects aimed at improving government services and enhancing civic engagement- Working on the community project iWalk based on the baseball strategy of deliberately walking the opposing player- Conducted user research and testing to gather feedback and improve project usability- Gained hands-on experience with modern web development technologies- Developed a deeper understanding of user-centered design principles- Helped make government services more efficient, transparent, and user-friendly- Engaged with a vibrant and passionate community of civic tech enthusiasts Show less

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  Piper Sandler

  May 2024 - now

  Software Engineer Intern

  - Migrated equity and business line data from legacy C#/ASP .NET code in the pipeline to modernized APIs using MVC architecture, facilitating integration with external trading APIs and enhancing data processing speed and accuracy- Developed and deployed an AI model with RAG Search across the department and created web pages with React.js, analyzing trading data and identifying patterns to improve operational efficiency and inform decision-making processes, leading to an increase in trading accuracy Show less

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  Apple

  Mar 2025 - Mar 2025

  Swift Student Scholar