
Donna ALLAN Chartered MCIPD
National Head of Training

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About me
Head of Learning & Development.
Education

SHL
-Occupational Personality Questionnaire & Ability Testing
Notion Ltd
-ILM Approved Coaching Skills
ST Helens College
-CIPD Certificate in Training & Development
ST Helens College
-CIPD Certificate in HR Practice
St Helens College
-Post Graduate Diploma Human Resources Management and Services
Experience

City Facilities Management UK
Apr 2001 - Sept 2008National Head of TrainingCity Facilities Management provides a full suite of end-to-end facilities management services, to partners across Europe, Australia, North America and Asia.As National Head of Training I was appointed to create a comprehensive training strategy to meet the needs of a dynamic, growing facilities management business.

G4S Secure Solutions UK & Ireland
Sept 2008 - Dec 2017Head of Learning & DevelopmentG4S provider of integrated security services and products for a wide range of organisations and events across the UK. Integral member of the HR function working with the HRD, Executive and Senior Operations teams in the development and delivery of programmes for more than 300 managers across the G4S UK & Ireland region, developing, monitoring and managing talent initiatives at middle and senior management levels.

DMA Learning & Development
Feb 2018 - nowConsultant in Training, Leadership & Management DevelopmentLeadership and Management consultant supporting organisational growth through the development of its people. Working with new and established organisations to understand key business drivers, issues and people development requirements, encompassing all populations, across multiple locations, to create bespoke learning interventions, employing a 70:20:10 approach, against clearly defined metrics, ensuring measurable return on investment. Specific projects include:• Developing apprenticeship standards, assessment plans and delivery programmes, with supporting documentation in line with IfA guidelines.• Supporting awarding organisations in the development of End Point Assessments for apprenticeship programmes Levels 1 to 5.• Design and delivery of modules and development activities within graduate and leadership development programmes. Show less

University of Chester
Aug 2019 - nowHR Business Partner L&ODWorking in a small Leadership & Organisational Team supporting the development of more than 2000 Academics, Managers and staff during a period of significant growth and culture change.Integral support to the implementation of the People Strategy, responsible for Leadership and Management development and implementation of a Performance and Development Planning (PDP) process, which will help improve the effectiveness and efficiency of the institution. Responsibilities include: • Taking independent and collaborative decisions relating to the implementation of University-wide development and improvement initiatives and to provide advice, guidance and support to Heads of Department, Deans and Managers in resolving problems and improving performance by developing the skills and capabilities of their people. • Keeping abreast of wider University issues, particularly the business plans and main strategic initiatives of departments, so as to support the corporate plan and develop creative cost-effective development solutions enabling the Institute to be ‘change ready’ in a period of wide scale changes to culture, values and operating methods. • Monitoring HE trends/changes to L&OD interventions and initiatives which may inform University of Chester practices. Producing management information and reports to effect sound judgements and decision making. Evaluating the investment made in learning and development.• Maximising and monitoring use of the apprenticeship levy; identifying opportunities and liaising with providers to develop and implement delivery plans and facilitate effective end point assessments. Show less
Licenses & Certifications
- View certificate

Customer Service: Managing Customer Expectations
LinkedInApr 2021 - View certificate

Developing Your Emotional Intelligence
LinkedInJan 2024
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