Ebenezer Johnson

Ebenezer Johnson

Software Engineer

Followers of Ebenezer Johnson591 followers
location of Ebenezer JohnsonDubai, United Arab Emirates

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  • Timeline

  • About me

    Technical Engineer | Expert in MCPS, Agile, Dynamics CRM, and Zendesk Customer Service

  • Education

    • IPMC University College

      -
      Higher National Diploma Information Technology 3.5

      Activities and Societies: coaching, playing basket ball

    • Pentecost University College

      2018 - 2022
      Bachelor's degree Information Technology 3.36
  • Experience

    • Trimonde

      Feb 2014 - Jan 2015
      Software Engineer

      • Created and modified HTML, JavaScript, and CSS pages to optimize for faster loading browsing• Utilized strategic Digital Marketing Skills to improve web traffic and generate revenue through the implementation of SEO, Google My Business etc.• Exhibited extra graphic design skills which saved the company 15% EAR in media generation and advertisement through the creation of graphic deliverables for website development and flyers for events• Consistently monitored and performed code testing and analysis to prevent a shutdown of the website Show less

    • Job Linq Africa Recruitment Company Limited

      Feb 2015 - Jan 2020
      Talent Acquisition Specialist

      Maintained a resume bank and utilized workforce analytics to enhance strategic decision-making.Increased direct hires by 60% and ROI by 42% through effective talent acquisition strategies.

    • Alexis Route Company Limited

      Jun 2020 - Dec 2021
      Operations Executive

      Directed cost-saving initiatives and collaborated with overseas recruiters to reduce operational expenses.Implemented a weekly demand forecasting system, reducing excess inventory by 10%.

    • Green Jumpers Limited

      Mar 2022 - Aug 2023
      Technical Engineer

      Led a team to develop a new customer service platform, reducing response times by 30%.Improved customer satisfaction by 20% through the implementation of Agile methodologies.Managed Dynamics CRM and Zendesk Customer Service, ensuring seamless integration and user experience.Collaborated with cross-functional teams to deliver high-quality technical solutions.Conducted training sessions for team members on Agile practices and CRM tools, enhancing team efficiency and knowledge.

    • Joshua Ayogu Corporate Services

      Aug 2023 - Feb 2024
      Human Resources Administrative Assistant

      Provided comprehensive administrative support to the HR department, including scheduling appointments, managing calendars, and organizing meetings.Streamlined the recruitment process, reducing time-to-hire by 15%.

    • Amazon

      May 2024 - Oct 2024
      Associate

      • Managed inventory tracking and processing using advanced warehouse management systems• Maintained high accuracy rates in sorting and processing operations• Collaborated with team members to meet daily performance metrics

    • Aramex

      Oct 2024 - now
      Logistics Administrator

      Manage logistics operations ensuring timely and efficient delivery of goods.Coordinate with various departments to streamline logistics processes.Maintain accurate records of shipments and inventory.Implement best practices for logistics and supply chain management.Utilize logistics software to track and manage shipments.

  • Licenses & Certifications

    • Git Essential Training

      LinkedIn
      Oct 2023
      View certificate certificate
    • Search Techniques for Web Developers

      LinkedIn
      Oct 2023
      View certificate certificate
    • CSS Essential Training

      LinkedIn
      Oct 2023
      View certificate certificate
    • Data Analyst Mindset: 10 Nontechnical Ways to Influence Decisions

      LinkedIn
      Oct 2023
      View certificate certificate
    • Learning ECMAScript 6+ (ES6+)

      LinkedIn
      Oct 2023
      View certificate certificate
    • JavaScript Essential Training

      LinkedIn
      Oct 2023
      View certificate certificate
    • MCPS: Microsoft Certified Professional

      Microsoft
      Sept 2016
      View certificate certificate
    • Business & Technology Conference(Agile in Africa 2015)

      Agile in Africa
      Oct 2015
    • HTML Essential Training

      LinkedIn
      Oct 2023
      View certificate certificate
    • Microsoft Specialist Microsoft Dynamics CRM 2015 Application Certification

      Microsoft
      Sept 2016
  • Volunteer Experience

    • Tech Mentor

      Issued by Local Community on Sept 2017
      Local CommunityAssociated with Ebenezer Johnson
    • Project Lead

      Issued by Non progitable Oraganisation on May 2021
      Non progitable OraganisationAssociated with Ebenezer Johnson