Eric Almes

Experience

• 

  PNC

  May 2011 - Jul 2011

  Operations Excellence Engineer Intern

  Applied Lean/Six Sigma tools, including DMAIC processes, developing Standard Operating Procedures, as well as breaking down value and non-value added steps in order to eliminate waste and reduce variation. Gained Yellow Belt Certification through training; had professional group/brainstorming training

• 

  UPS

  Jan 2012 - Aug 2013

  Industrial Engineering Co-op

  -Developed labor standards and schedule for 90+ cars with fueling and three different carwash variations.-Coordinated rental truck and package car allocations for 63 UPS centers during peak season.-Performed work measurement time studies in order to perform mandatory audits for multiple centers. -Developed and maintained Satellite Routes that continually saved tens of thousands of dollars yearly.

• 

  Connors Group

  Jan 2014 - May 2016

  Consultant Engineer
• 

  Highmark Inc.

  May 2016 - May 2021

  - Leads, supports and facilitates process improvement initiatives across multiple functional units for both strategic and continuous process improvement efforts. - Strategic and transformational support includes design and support throughout implementation to assure people/process/technical solutions align with strategic initiative while driving consensus among business units including process ownership and governance. - Design activities include the documentation, management and oversight of end to end workflow process analysis assuring improved productivity, cost effectiveness, appropriate embedding of Key Performance Indicators, and appropriate controls for both regulatory and compliance considerations.- Provides consultative services and analytic support to business management leveraging LEAN practices, Six Sigma methodologies and tools. Show less - Leads, supports and facilitates process improvement initiatives across multiple functional units for both strategic and continuous process improvement efforts. - Strategic and transformational support includes design and support throughout implementation to assure people/process/technical solutions align with strategic initiative while driving consensus among business units including process ownership and governance. - Design activities include the documentation, management and oversight of end to end workflow process analysis assuring improved productivity, cost effectiveness, appropriate embedding of Key Performance Indicators, and appropriate controls for both regulatory and compliance considerations.- Provides consultative services and analytic support to business management leveraging LEAN practices, Six Sigma methodologies and tools. Show less

  • Manager Product Management

    Nov 2020 - May 2021

  • Manager - Business Process and System Delivery

    Nov 2018 - Nov 2020

  • Project Consultant

    Jun 2017 - Nov 2018

  • Sr. Business Process Engineer

    Dec 2016 - Jun 2017

  • Business Process Engineer

    May 2016 - Dec 2016
• 

  Connors Group

  May 2021 - now

  • Senior Manager

    Mar 2023 - now

  • Manager Workforce Technology Services

    May 2021 - Apr 2023