Dave Kemper

Experience

• 

  LeFebure

  Jan 1996 - Jan 1999

  Manager Eastern USA Help Desk

  Primarily level 2 & 3 Help Desk support. Training IT staff, in field server repairs, extensive remote support. Design, test, and implement Global Policies.

• 

  Kirkwood Community College

  Jan 1998 - Jan 1998

  Adjunct Faculty

  Instructor NT 4.0 Server & Netware 4.0 Server. Develop instruction plan and syllabus, instruction, testing, and grading. One semester.

• 

  Robert Half International

  Jan 1999 - Jan 1999

  Systems Engineer

  Y2K upgrades. Extensive server and workstation deployments and upgrades at numerous offices throughout the USA. Troubleshooting TCP/IP networks and server disruptions. End user training.

• 

  McLeod USA

  Jan 2001 - Jan 2001

  NOC Helpdesk Technician

  National Network help desk and dispatch. Responsible for monitoring TCP/IP and Sonet networks for outages and escalate.

• 

  IFP/EHA

  Jan 2006 - Jan 2008

  Server/Network/Desktop Support

  Server and desktop maintenance and upgrades. Responsible for daily desktop support, email conversion from Linux to Exchange server, pull and punch down of cabling. Two years.

• 

  Kwajalein Range Services

  Oct 2009 - Apr 2010

  Help Desk Support III

  Intake and trouble shooting Help Desk calls and assignment of call tickets. Remote customer support.

• 

  KRS - Kwajalein Range Services, LLC

  Apr 2010 - Jan 2012

  Computer Technician II

  Desktop Support, daily customer support, research, and projects. IAVA Compliance, Technical writing of procedures, DV support, AD accounts creation, trouble shoot, staff training.

• 

  ITT Exelis

  Jan 2012 - Jun 2013

  ADPE
• 

  RETIRED

  Jun 2013 - Oct 2015

  • Retired

    Jul 2014 - Oct 2015

  • Retired

    Jun 2013 - Jun 2014
• 

  Vectrus

  Oct 2015 - now

  • Network Controler

    Feb 2018 - now

  • Systems Support Specialist

    Oct 2015 - now