Jackson Joy

Experience

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  Indo-Global Social Service Society

  Dec 2016 - Dec 2016

  Intern
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  Skillenza

  May 2017 - Jun 2017

  Digital Marketing Intern
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  HDFC Bank

  Jun 2018 - Aug 2019

  Deputy Manager

  Extend banking benefits to customers based on identificationand eligibility.Taking care of workflow initiatives and prioritizing work items.Achievement of income plan and other benchmarks within theportfolio.Cross-selling and up-selling of products as per customer'sneed to build a good relationship with the customer.Daily update of Large transaction reports within theportfolio.Enabler calling for Predictive loss of a relationship, Valueenhancement drive, 30 60 90 days calling, and completion ofthe Customer engagement process. Show less

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  Kotak Mahindra Bank

  Sept 2019 - Jan 2023

  Manager

  Handling high net worth NRI clients for service needs &inquiries.Initiating, in consonance with community banking, creditproposals for high net worth individuals to deepen theirrelationship.Updating and maintaining a comprehensive database.Meeting monthly acquisition target for liability sales.An in-depth discussion on the client's overall portfolio.Ensuring that Portfolio meets its overall revenue by addingvalue on a monthly basis.Co-coordinating with other businesses to generate crossreferrals and for providing NR customer’s seamless access toall Kotak Mahindra Bank products.Liaising with the product management team, marketing, andother centers for new product development, serviceenhancements, and sales initiatives.Adherence to all regulatory, statutory and corporatecompliance standards and audit requirements in full. Show less

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  Razorpay

  Jan 2023 - now

  - Part of NIT Growth team, managing Enterprise and Mid-Market relationships across various industries pan India.- Extending benefits, features and solutions of Neo Banking & Business Banking+ basis merchant requirements.- Exploring merchant’s business model, identifying their existing pain-points to provide strategic solutions.End to End solutions on - Source to Pay (Solution on end to end Vendor Payments )- API Banking solutions via our partner banks (Axis, RBL and Yes)- Escrow account services primarily for Gaming, P2P/Co-lending, Marketplace & RERA.- XPayroll - a full fledged HRMS software which automatically takes care of TDS, PT, ESI, PF payments and quarterly filings along with salary executions.- FDI solutions for companies who are looking to raise funds and bring them back to India in a compliant manner via partner banks and assisting in KYC and FC-GPR process Show less

  • Associate Manager

    Apr 2024 - now

  • Senior Associate New Initiatives

    Jan 2023 - Apr 2024