Dominic Gardiola

Experience

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  Equitable Computer Services

  Jul 2011 - Feb 2017

  Network Support Engineer

  - Provides end-user support for workstation hardware/software - Monitors servers and network equipment - Administering Juniper Firewall and cisco switches- Setting up of user account/e-mail accounts to their assigned workstations.- Maintaining a Data Center environment.

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  Maxicare Healthcare Corporation

  Nov 2012 - Feb 2017

  Network Engineer

  - Administering & designing LANs, WANs internet/intranet, and voice networks. - Communicating and negotiating with users, specialists, other staff and suppliers.- Network connectivity troubleshooting, ping, traceroute, telnet. - Responsible for communication protocols, configuration, integration & security.- Investigating, diagnosing and resolve all network problems. - Upgrading and repairing faults on networks & peripheral equipment. - Cisco switch configuration in particular VLAN configuration/troubleshooting.- Managing and monitors on-site routers- Administering Juniper SSG350M, SRX Service Gateway 240 and Palo Alto 3020 Firewall Show less

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  Concentrix

  Feb 2017 - now

  NOC Engineer

  - Handles 24x7 operations and maintenances of Google network (WAN, MAN, LAN, VPN and Wireless) and resolvingservice impacts within SLA.- Monitor network stability and perform troubleshooting on all equipment of Google including Juniper (routers andfirewalls), Cisco (routers and switches), Arista (ToR switches) and Aruba for wireless access points.- Perform global projects of Google, including turn up of new rack in Data Centers, global OS upgrade of Juniper, Cisco and Aruba equipment, acceptance and business continuity testing of new sites.- Configure and troubleshoot different routing and switching protocols to ensure high availability of the network.- Recommend and perform configuration changes to resolve network trouble issues and faults.- Work on trouble tickets and escalation from Junior NOC to fixed costumers engineering and field technician issue with in SLA.- Support for troubleshooting and monitoring of acquired network of Google. Show less