Michael Phillips

Experience

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  The Lane Construction Company

  Nov 2015 - Oct 2016

  Office Administrative Assistant

  • Provided administrative and clerical support to office staff, project engineers, and construction personnel• Responsible for data & document uploads to Lane Construction & Texas Department of Transportation web serves in conformance to production and review deadlines for document control• Assembled new employee hiring packages, assisted with onboarding process, served as point of contact for employment inquiries and maintenance of employment applications• Managed scanning, uploaded, and cataloging of company invoices, purchase orders, and supply requests• Use of Microsoft Word, Excel, and PowerPoint for update of training presentations Show less

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  Dallas/Fort Worth Staffing Agencies (Short Term Contract Assignments)

  Nov 2016 - Sept 2017

  Administrative Contract Support

  • Responsible for securing and auditing client and vendor invoices for auditing, delivery tracking, collection and payment status• Update client product and service quotes, customer product and service databases, sales documentation using Salesforce, Microsoft PowerPoint, SAP, and other proprietary database applications• Maintenance and editing of client product and sales catalogs, Websites, and databases • Acted as the primary liaison for trade show and event registration, promotion, and support Show less

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  Small Business Administration Office of Disaster Assistance

  Sept 2017 - Mar 2018

  Program Support Assistant

  • Provided document management support to facilitate the workflow of applicant information to the staff and departments in the processing of US Disaster Assistance loans• Effectively managed the scanning and indexing of home, business, and economic injury loan applications and correspondence, mortgage and property records, tax forms, insurance documents, and 912 Information (FBI Criminal Record Data) to upload into Disaster Credit Management System (DCMS) using high speed scanners• Use of Microsoft Word and Excel for electronic data processing and generation of various applicant correspondence regarding loan status and information request Show less

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  D/FW Airport Records Management (contract only)

  May 2018 - Sept 2018

  Imaging Specialist

  • Use of document and flatbed scanners for imaging of maps, photos, documents, and technical drawings and illustrations for electronic archiving• Preparation and assembly of electronic document scans and images using Adobe Acrobat

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  Robert Half – The Creative Group

  Oct 2018 - Nov 2018

  Presentation Specialist

  • Updated and revised existing client PowerPoint Decks for new branding and identity project• Modification and Creation of existing templates and layouts with text, photos and graphics• Adobe Photoshop utilized for the following production tasks:o Retouching and Color Correction – (curves, levels, adjustment layers, clone and stamp tools, and brushes for complex and detailed photo editing) o Construction of intricate selections and masks using clipping paths, layers, channels for background extraction, editing, and compositingo Image Optimization – resizing, cropping, and meta data creation • Designed, edited, and assembled custom training presentations supporting client marketing human resources, and sales departments which included creation of custom animations, hyperlinks, audio scripts, charts, graphics, illustrations, and photo compositions using Adobe Photoshop, Illustrator, InDesign, and Microsoft PowerPoint Show less

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  North Texas Specialty Physicians (contract only)

  Dec 2018 - Mar 2019

  Data Integrity Specialist

  Responsible for the verification, research and compilation of patient medical data into complied reports using Microsoft Excel and various company databases• Review and updating of provider and patient medical claim status

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  Rocket Mortgage

  Sept 2019 - Sept 2022

  Sr. Document Auditor

  • Amrock Senior Auditor – 09/2021 to 09/2022 – Licensed Texas Escrow Officer responsible for ensuring the proper execution and delivery of title, settlement, and closing documents are following all title and escrow regulations as set forth by the Texas Department of Insurance for home refinancing:o Examination and review of title commitments, settlement statements, payoffs and closing disclosures to complete and resolve problems associated with T-64 and T-00 Statementso Monitoring email work queues and follow up documentation with various teams and leadership to resolve inaccuracies with external business partnerso Assist in the developing and training of new team members as well as maintaining training materials and workflow documents o Identify patterns and trends within audit and provide regular feedback to leadership on issues and opportunities for improvement• Amrock Auditor – 05/2020 to 08/2021 – Quality review, preparation, and delivery of loan closing documents for various lenders:o Analysis and review of all recordable and title documents found in the executed closing package, title commitments, payoffs, and tax documentation to ensure compliance with state and financial institution guidelines o Completion of all assigned audits in work queues to guarantee that all production goals are accomplished within vendor service level agreements o Demonstrated ability to manage multiple projects while completing assigned objectives with detail and accuracy• Amrock Auditor (Contractor with Ajilon Staffing) – 09/2019 to 04/2020 – Review of all post-closing documentation to ensure compliance with company guidelines and service level agreements for completeness and accuracy. Show less

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  DTSV – (Contractor for United States Citizenship and Immigration Services)

  Feb 2023 - May 2023

  General Office Clerk II

  • Responsible for the maintenance and document updates supporting the processing of immigration applications and petitions files• Use of proprietary databases to research and facilitate the movement of files between departments and services centers• Provided help desk support to immigration officers and staff in pulling and refiling applicant petition files