Talk to sales Try for Free
Bernadette Yatar

Bernadette Yatar

Customer Service Representative

Followers of Bernadette Yatar555 followers
location of Bernadette YatarAklan, Western Visayas, Philippines

Connect with Bernadette Yatar to Send Message

Connect

Connect with Bernadette Yatar to Send Message

Connect

  • Timeline

  • About me

    Project Manager | SaaS Onboarding, Implementation & Solutions | Homeschooling Mom | Language and Literacy Education Student

  • Education

    • Polytechnic University of the Philippines

      2002 - 2006
      Bachelor in Journalism Journalism Graduate

      Activities and Societies: President's Lister

    • University of the Philippines Open University

      2024 -
      Diploma in Language and Literacy EDUCATION

    • University of the Philippines Open University

      2023 - 2023
      Faculty of Management and Development Studies, Caring for the Child with Special Needs Education and Social Work

  • Experience

    • Alorica Philippines, Inc.

      Jul 2006 - Sept 2010
      Customer Service Representative

    • STI College Kalibo Inc.

      Mar 2011 - Sept 2016

      Ensures New Students conversion through quality customer service; Front liner in providing assistance on students’ concerns.

      • College Instructor

        Jun 2011 - Sept 2016

      • Admissions Officer

        Mar 2011 - Jan 2013

    • Venture Capital Post

      Jul 2015 - Dec 2015
      Article Writer

      Writes Trending news articles (movies, celebrity, tech, games, TV series).

    • GroupRaise.com

      May 2017 - Feb 2018
      Customer Service

      Handling the Group Account which is the frontline for Marketing at GroupRaise. Its main responsibility is fielding incoming communication which is a result of dedicated marketing efforts to groups and charities in the United States. Working on the Group Account involves a keen eye for identifying potential businesses opportunities, partnerships and even negative user experiences.

    • Dec-Tec anti-slip, waterproof decking

      Feb 2018 - Dec 2018
      Nurture Partner (Market Research and Lead Generation)

      •Research target markets in North America as assigned •Call to connect with the lead of the researched company •Follow up calls as scheduled •Goal is to generate leads and turn them into hot leads for the sales team

    • Premier Formulas, LLC

      Feb 2019 - Jul 2024
      Head of Customer Service and Assistant Director of Organic Marketing

      -Link Building-Provide excellent customer service-Write product descriptions and other onsite writing-Order fulfillment-Email marketing

    • AllWomen'sTalk

      May 2019 - Feb 2022
      Social Media Assistant

      Process Guest Post ordersEmail SupportEmail MarketingSocial Media Management

    • Finisher Secrets

      May 2019 - Aug 2020
      Virtual Assistant

      -Market Research-Lead Generation-Manages Instagram Brand Ambassadors

    • Qwoted

      Jun 2019 - Oct 2020
      Marketing Manager

    • ⚡ GoodUnited ⚡

      Aug 2020 - now

      • Project Manager

        Nov 2024 - now

      • Community Management Team Manager

        Apr 2024 - Nov 2024

      • Groups Squad Leader

        Sept 2021 - Apr 2024

      • Groups QA/QC

        Dec 2020 - Sept 2021

      • Community Management VA

        Aug 2020 - Dec 2020

    • Epigoodness

      May 2023 - Jul 2024
      Social Media Content Coordinator

    • Closed On Sunday

      Jan 2024 - Sept 2024
      Community VA

      -Community Management - Setting up Skool & Whop Communities-Customer Journey

  • Licenses & Certifications

    • Licensure Examination for Teachers

      Professional Regulation Commission
      Jan 2016

    • Support Hero Certificate Course Gladly Support Hero Certification

      Gladly
      Jun 2025
      View certificate certificate

  • Volunteer Experience

    • Builder

      Issued by Gawad Kalinga Community Development Foundation
      Gawad Kalinga Community Development FoundationAssociated with Bernadette Yatar