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Alaa Mohammed

Alaa Mohammed

Regional Customer Service Manager

Followers of Alaa Mohammed125 followers
location of Alaa MohammedEgypt

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  • Timeline

  • About me

    After sales &service operations and workshop manager. at GB for pre-owned heavy trucks and construction equipment

  • Education

    • Collage of engineering

      1976 - 1981
      Bachelor's degree Mechanical Engineering Good- high

  • Experience

    • Mantrac Egypt

      Jan 2000 - Jan 2009
      Regional Customer Service Manager

      management and control all claims of warranty repairs to CAT.management and supervisor all customer support agreements.

    • Mantrac egypt

      Feb 2009 - Feb 2015
      Warranty &CSA manager

      in 2010 .the responsibilities are :-- control claims of warranty repairs to CAT. manage and supervise customer support agreements.

    • GB for pre-owned heavy trucks and construction equipment

      Mar 2016 - Apr 2020
      After sales &service operations and workshop manager.

      Customer service, product support , field jobs, workshop and parts sales are my management duties. Following market share and needs are also advised.

  • Licenses & Certifications

    • Fanance training for non finance managers

      American champ in Egypt
      Apr 2004