Morenike Layo-Abifarin

Experience

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  Airtel Nigeria

  Mar 2011 - Dec 2012

  Customer Service Personnel

  - Responding to existing and prospective customers inbound telephonic calls- Provide first and real time resolution for 95% of all queries received- Primary customer contact touch point that is accessible 24hrs per day- Providing self service functionality through virtual agents- Handling calls consistently and at the same quality level- Solving subscribers’ challenges and keeping dated inventory on challenge resolution parameters

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  CAMAC

  Jan 2013 - Mar 2022

  Executive Administrative Assistant

  - Executive Assistant To The Vice Chairman- Responsible for planning executing and managing schedules, events and projects.- Oversee overall administrative activities of the office and ensure organizational standards are followed.- Provide admin support to onshore and off-shore teams- Collate weekly reports from the various departments.

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  Sprache Stelle

  Sept 2013 - now

  Founder, Lead Instructor

  Ohne Sprache, ES GIBT KEIN LEBEN. Es macht die Welt gehen.Without language, there is no life. It makes the world go.Sprache Stelle offers you a gateway into beautiful language - Deutsch. We teach individuals and groups to be become proficient in the German Language.

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  InCyTect GmbH

  Jun 2022 - Dec 2022

  Operations Manager
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  IBILE OIl & Gas Corporation

  May 2023 - now

  Executive Assistant / Technical Assistant