Jerry Shih-Hsien Yang

Experience

• 

  Ministry of Foreign Affairs, Taiwan (R.O.C.)

  Apr 2015 - May 2015

  Intern in the Department of Latin American and Caribbean Affairs

  • Took charge of the reception and activities arrangement for the foreign officials from 15 Latin American countries, a successful intergovernmental exchange that bolstered foreign relations of Taiwan

• 

  International Cooperation and Development Fund (Taiwan ICDF)

  Sept 2015 - Aug 2016

  Youth volunteer in El Salvador (project assistant)

  • Supported the foreign aid program titled “the Strengthening the Control of Huanglongbing (Citrus greening disease, HLB) and the Implementation of Integrated Pest Management (IPM) in Citrus Project” by finishing Spanish-Mandarin document translation containing thousands of words to cement diplomatic relation between Taiwan and El Salvador• Designed & Administrated the first Facebook Page with ever-increasing people reached in all 7 continents of the world for the aforementioned project and TaiwanICDF, contributing to the elevation of Taiwan’s image as a key role in providing aid for international development Show less

• 

  Central America Trade Office

  Sept 2016 - Nov 2016

  Project Manager

  • Planned and implemented "Nicaragua Country Image Promotion Program" through demonstrating 3 bus advertisements on 30 advertisement positions and across more than 10 bus service routes to enhance trade and cultural exchange between Nicaragua and Taiwan

• 

  UP Media

  Apr 2017 - Mar 2018

  International News Intern

  • Translated and edited 115 pieces of world news encompassing topics on industries, technology, international relations, society, and human rights to develop the global vision of the general public• The average number of people reached per news was 1000

• 

  Microsoft

  Jul 2017 - Dec 2017

  Marketing Intern in Marketing and Operations (M&O)

  • Compiled a marketing intelligence report to find business opportunities of artificial intelligence• Prepared product sales reports for Volume Licensing Manager • Proofread product related documents and the content on the volume licensing website of Microsoft Taiwan Corporation • Took charge of administrative tasks

• 

  意藍資訊股份有限公司

  Mar 2018 - Jul 2018

  Online Word of Mouth Data Analyst Intern

  • Conducted an online word of mouth analysis of 3 luxury vehicles brand (BMW, Mercedes Benz, and Audi) with the largest semantic analysis platform and word of mouth database in Taiwan (OpView) and published the analytical insights in the newsletters to attract more business partners in the automobile market of Taiwan• Produced 9 weekly reports for Shopee (an e-commerce platform company) to strengthen its precision marketing, focusing on 6 product categories and surveying their top 5 products on the basis of the volume and the content of posts on top social media sites in Taiwan (Facebook as an example) Show less

• 

  EVERGREEN LINE

  Feb 2020 - now

  • Led 11 team members, managing rail and truck intermodal shipments and empty container inventory, while coordinating with 10 vendors to ensure timely service and drive process improvements• Streamlined coordination between Customer Service and Logistics by implementing an automated system, enabling automatic calculation and feedback of train overweight surcharges, reducing manual input and errors from Customer Service staff, saving 50% of operational time, and enhancing overall efficiency• Developed and implemented an SOP between the Customer Service and Logistics Departments to prevent discrepancies between actual empty container pick-up locations and system-designated locations, improving accuracy by 80% and ensuring smooth cross-department collaboration Show less • Analyzed quantity and cost fluctuations from 9,000 U.S. and Canada trucking shipments, summarizing monthly intermodal reports• Identified 33 core bugs in an inland routing query system upgrade project, guiding the IT department to debug and enhance system performance, reducing the development schedule by one month • Spearheaded the development of a transportation distance database for carbon emission calculation, coordinating with IT to achieve the ESG goal, disclosing 15% of Evergreen Marine Corporation's carbon emissions from intermodal activities Show less

  • Logistics Manager

    Jul 2024 - now

  • Intermodal Assistant Manager

    Jul 2023 - Jul 2024

  • Intermodal Transport Assistant

    Feb 2020 - Jun 2023