Ervin Kormos

Experience

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  The Ritz-Carlton Hotel Company, L.L.C.

  Dec 2005 - Jan 2012

  2005-2012 - Several Front of the House positions

  Pool and Beach Attendant Trainer, The Ritz Carlton Hotel, Grand Cayman 2005-2007Club Host and Concierge, The Ritz Carlton Hotel, Grand Cayman 2007-2009Personal Assistant\ Butler, The Ritz Carlton Hotel, Grand Cayman 2009Lobby Ambassador, The Ritz Carlton Hotel, Grand Cayman 2009- January 2012 .

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  The James Hotel Saskatoon

  Sept 2013 - Aug 2015

  Guest Services and Odessa Room Manager

  • Managing the operations, the high service level and the exceptional food qualityin The Odessa breakfast room.• Leading The James Hotel Guest Experience (Bellman) Team,• Overseeing the Room Service operationsManaging the sales and the inventory for the In Room Refreshment Centre.• Company business development: managing, updating, growing and improving The James Hotel Marketing tools (Social Media- FaceBook, Instagram). Creating and Implementing Social Media marketing tools and plans to drive business to the hotel, to help The James to become a well known brand.• Creating training manuals, training employees, Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recognizing and supporting employees with exceptional talent and creating opportunities to learn and grow.• Attending and and actively participating with ideas and actions in the hotel management team strategic planning goal meetings.• Implementing new hotel operational processes and procedures, creating managing and updating guest profiles, bringing in new ideas based on anticipation of the guests needs and attention to details to help offer an exceptional luxury service to the hotel guests.• Implementing and monitoring the guests recognition procedures. (loyal guests and first time guests)• Assisting in the financial management areas of departments with budgets, operating statements and payroll progress reports as needed.• Managing payroll administration.• Maintaining a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property and of the departments. Show less

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  Delta Hotels by Marriott Bessborough

  Sept 2015 - Apr 2018

  Room Division Manager
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  University of Saskatchewan

  Apr 2018 - now

  Assistant Manager- Facilities