Rick Carson

Experience

• 

  ADT

  Dec 2007 - Apr 2012

  Installation Technician

  Timely installation of residential and commercial security devices

• 

  V

  Aug 2012 - Aug 2013

  Operations Manager

  My responsibilities included ensuring shipping, sales, and marketing goals were met. Software implementations and streamlining for accounting, shipping, and inventory. Web design, email management, and server infrastructure. General sales and event networking responsibilities as well as video production, editing and maintaining marketing channels.

• 

  ADT

  Aug 2013 - now

  Managing a team of employees, hiring, payroll, job inspections, and training. Ensuring team is following all policy and procedures. Member of the branch safety council making decisions on safety equipment and procedures. Making sure team is on track to meet goals such as maintaining a high level of efficient service to ensure we can service all customers in a timely fashion. Ensuring timely installations of a broad spectrum of security devices. Keeping up with vehicle maintenance, timely submission of payroll, customer service, and compliance with corporate safety policy.

  • Operations Manager

    Jan 2020 - now

  • Service Manager

    May 2015 - Jan 2020

  • Installation Technician

    Aug 2013 - May 2015