Pheara Pheang

Experience

• 

  UPSTV

  Dec 2008 - Aug 2012

  Member of video creator

  - make documentary and short film to compete with other member- make some documentary video for some companies- make commercial videos for University Advertisement- one of co founder of new business but leave the team before starting business to get a job• Coordinated materials for University Activities• Oversaw all phases of video production• Trained New Media members and organized the production Administrations

• 

  University of Puthisastra

  Feb 2009 - Mar 2012

  Volunteer Coordinator

  - volunteer in celebration of New Year Party- volunteer in celebration of graduation ceremony- volunteer to survey at Cherng Ek killing field- other activities• Certificate of Appreciation for Involvement in Tutoring of Student for Student• Certificate of Appreciation for Extra-Curricular activities of the University of Puthisastra

• 

  Fulbright Alumni Assocition

  Mar 2011 - Mar 2011

  Volunteer Coordinator

  Major and career Fair 2011• Certificate of Appreciation for contribution to FAAC’s Major and Career Fair 2011

• 

  Universal Education Development institute

  Nov 2011 - May 2012

  Teacher of English

  • Prepared Lesson Plans and Strategies to develop English teaching • Consistently received positive teacher evaluations from students.

• 

  Sacombank plc

  May 2012 - Jul 2012

  Internship in credit management division

  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.• Originated, reviewed, processed, closed and administered customer loan proposals.• Reviewed over the financial statements of loan applicants.

• 

  PhillipBank Plc

  Aug 2012 - Apr 2015

  • Established operational objectives and work plans and delegated assignments to subordinates (Tellers and Customer Service Representatives).•prepared the banking operation daily, monthly, and yearly performance reports for the managements and National Bank of Cambodia. • Organized and removed banking files.• Continued education on current banking products and services.• Created member account profiles and online banking program.• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

  • Operation Officer

    Sept 2014 - Apr 2015

  • Banker

    Aug 2012 - Sept 2014
• 

  VisionFund Cambodia

  May 2015 - Jun 2015

  P&C Officer (HR Officer)

  • Trained and mentored staff to ensure smooth adoption of human resource systems.• Strengthened Department's works by leading implementation of new system update.• Represented organization at personnel-related hearings and investigations.

• 

  Freelance

  Oct 2016 - Feb 2017

  Independent Researcher
• 

  AIA

  Apr 2017 - Apr 2018

  Agency Operations Executive

  • Work on the agency strategy, budgeting, and analysis report for top management, agency distribution, and group agency distribution.• Support on ad hoc report request for management decision with any specific strategies to enhance business growth • Support sales team with any tracking reports which is useful for the business • Provide productivity and performance analysis to drive sales operations to meet target• Manage the whole process of the campaign/contest after the initiative campaigns are endorsed by management including circular announcement, tracking, result announcement, and cost control….• Work on compensation calculation for payment to life planners• Part of the project member in building new compensation system, agent listing, and Maintenance of contract (MOC) system Show less

• 

  Sanofi

  Apr 2018 - Apr 2020

  Salesforce Effectiveness Analyst (SFE)

  • Drive sales operations supporting processes and ensure they are aligned with organizational priorities including productivity analysis, set a proper incentive scheme KPI, incentive payout analysis, lead sales champion process, lead development of activity objectives and CRM framework, SOP development….• Lead customer insight systematization facilitate development of customer segmentation and targeting approach• Drive challenge and facilitate resource allocation decision including sales force sizing and structure, sales force geographical allocation, sales force productivities evolution, channel and promotional investment, …• Support roll-out of cross functional sales force related initiatives to improve productivities including leading on e-Detailing facilitation project, e-learning for sales team, and supporting on SISO project with regional team…• Develop and implement an appropriate product training programs and take action plan to ensure Sales force high capacity on product knowledge• Work closely with medical and marketing team to maximize product value and understanding• Report and analyze the effectiveness for the training and work with relevant stakeholders to fulfil the gaps Show less

• 

  Cellcard (CamGSM PLC.)

  Apr 2020 - Jul 2021

  Sales Planning and Performance Management Manager
• 

  GC Life Insurance - Cambodia

  Jul 2021 - now

  • Head of Transformation (Additional Role)

    Jan 2023 - now

  • Senior Manager, Sales administration support and strategic planning (Head of department)

    Jan 2022 - now

  • Sales Administration and Support Manager (Acting Head)

    Jul 2021 - Jan 2022