
Sara Heath
NOC Manager and Sr Systems Administrator

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About me
IT & Security Executive | Strategic Leadership & Execution | Driving Innovation & Transformation | Cybersecurity & Risk Management | Data Center & IT Operations | AI Advocate
Education

Western Governors University
-Master's degree Computer and Information Systems Security/Information Assurance* Advanced Cybersecurity Strategies: Explored threat modeling, risk management, and defense.* Risk Management & Information Assurance: Assessed risks and implemented mitigation strategies.* Cryptography & Data Protection: Learned encryption, data integrity, and privacy controls.* Compliance Frameworks: Applied standards like NIST, ISO 27001, HIPAA, and GDPR for compliance.* Incident Response & Recovery: Managed crisis recovery and incident response… Show more * Advanced Cybersecurity Strategies: Explored threat modeling, risk management, and defense.* Risk Management & Information Assurance: Assessed risks and implemented mitigation strategies.* Cryptography & Data Protection: Learned encryption, data integrity, and privacy controls.* Compliance Frameworks: Applied standards like NIST, ISO 27001, HIPAA, and GDPR for compliance.* Incident Response & Recovery: Managed crisis recovery and incident response teams.* Network Security: Secured networks with IDS/IPS, firewalls, and VPNs.* IAM: Implemented MFA, SSO, and RBAC frameworks.* SOC & Monitoring: Maintained Security Operations Center for threat response.* Ethical Hacking & Forensics: Practiced ethical hacking and digital forensics.* Threat Intelligence: Analyzed intelligence to counter cyber threats.* Policy Development: Created security policies aligned with legal standards. Show less

Western Governors University
-Bachelor's degree Network and System Administration* Network Design & Implementation: Designed and managed LAN/WAN networks with routers, switches, and protocols.* Server & OS Management: Proficient in Windows Server, Linux, and Unix for enterprise operations.* Network Security: Built foundational skills in firewalls, IDS/IPS, and VPNs for secure infrastructure.* Troubleshooting: Diagnosed and resolved hardware/software issues for optimal performance.* Virtualization & Cloud: Experienced with VMware, Hyper-V, and… Show more * Network Design & Implementation: Designed and managed LAN/WAN networks with routers, switches, and protocols.* Server & OS Management: Proficient in Windows Server, Linux, and Unix for enterprise operations.* Network Security: Built foundational skills in firewalls, IDS/IPS, and VPNs for secure infrastructure.* Troubleshooting: Diagnosed and resolved hardware/software issues for optimal performance.* Virtualization & Cloud: Experienced with VMware, Hyper-V, and cloud tech for scalable services.* Scripting & Automation: Used PowerShell, Python, or Bash for task automation.* IP Addressing: Implemented efficient IP schemes with IPv4/IPv6 and subnetting.* Database & Protocols: Basic database management and knowledge of TCP/IP, DNS, and DHCP.* Wireless Networking: Configured and secured Wi-Fi for enterprise environments.* Backup & Monitoring: Skills in backup, disaster recovery, and monitoring with tools like Nagios. Show less

MIT Professional Education
2024 - 2024No Code AI and Machine Learning: Building Data Science Solutions AI and Machine Learning* AI Landscape: Overview of AI fields and its impact on industries and business processes.* Structured Data: Clean, process, and analyze data using tools like RapidMiner, Dataiku, and KNIME.* Regression: Study linear/logistic regression for predictions and apply to real-world datasets.* Decision Systems: Explore rule-based and probabilistic decision-making models.* Unstructured Data: Techniques for handling text/images to extract insights.* Recommendation… Show more * AI Landscape: Overview of AI fields and its impact on industries and business processes.* Structured Data: Clean, process, and analyze data using tools like RapidMiner, Dataiku, and KNIME.* Regression: Study linear/logistic regression for predictions and apply to real-world datasets.* Decision Systems: Explore rule-based and probabilistic decision-making models.* Unstructured Data: Techniques for handling text/images to extract insights.* Recommendation Systems: Learn collaborative and content-based filtering.* Temporal Data: Apply time-series analysis for trends and seasonal forecasts.* Neural Networks: Fundamentals of neural networks for complex predictions.* Computer Vision: Image classification, object detection, and segmentation.* Workflows & Deployment: Integrate AI for production, focusing on deployment, monitoring, and maintenance. Show less

University of Utah
-Master's degree Cybersecurity Management Information Technology* Advanced Cybersecurity: Developed expertise in threat detection, vulnerability assessment, incident response, and cybersecurity auditing.* Risk Management & Compliance: Assessed risks, applied frameworks like NIST, ISO 27001, GDPR, and designed data protection policies to ensure regulatory compliance.* Cybersecurity Leadership & Strategy: Led teams, managed projects, and aligned security initiatives with organizational goals, focusing on cloud security, virtualization, and IAM… Show more * Advanced Cybersecurity: Developed expertise in threat detection, vulnerability assessment, incident response, and cybersecurity auditing.* Risk Management & Compliance: Assessed risks, applied frameworks like NIST, ISO 27001, GDPR, and designed data protection policies to ensure regulatory compliance.* Cybersecurity Leadership & Strategy: Led teams, managed projects, and aligned security initiatives with organizational goals, focusing on cloud security, virtualization, and IAM practices such as MFA and SSO.* Incident Response & Data Protection: Created response plans for containment and recovery, implementing encryption, data loss prevention, and privacy laws.* Threat Intelligence & Security Testing: Leveraged threat intelligence to anticipate risks, conducting penetration tests to strengthen defenses. Show less

University of Utah - David Eccles School of Business
-Master's degree Business Administration and Management* Strategic Management: Developed data-driven strategies and led teams to achieve business goals.* Financial Analysis: Gained experience in accounting, budgeting, and corporate finance.* Marketing: Studied consumer behavior, branding, and digital marketing.* Operations: Streamlined operations, optimized supply chains, and improved efficiency.* Ethics: Examined ethics and governance, promoting compliance and ethical policies.* Organizational Behavior:… Show more * Strategic Management: Developed data-driven strategies and led teams to achieve business goals.* Financial Analysis: Gained experience in accounting, budgeting, and corporate finance.* Marketing: Studied consumer behavior, branding, and digital marketing.* Operations: Streamlined operations, optimized supply chains, and improved efficiency.* Ethics: Examined ethics and governance, promoting compliance and ethical policies.* Organizational Behavior: Managed change, enhanced culture, and motivated teams.* Economics: Analyzed economic trends impacting business.* Quantitative Analysis: Used data and statistical tools for decision-making.* Innovation: Fostered creativity in new ventures.* Global Business: Gained insight into international trade and finance.* Strategy: Positioned companies for competitive success.* Digital Transformation: Leveraged tech for business impact.* Project Management: Executed projects on-time and on-budget. Show less
Experience

Raytheon Polar Services Company - United States Antarctic Program (USAP)
Oct 2000 - Jan 2012NOC Manager and Sr Systems AdministratorLed IT&C operations for the United States Antarctic Program (USAP) at McMurdo and Palmer Stations, delivering essential infrastructure and network support to remote field camps, including the South Pole Station. Oversaw strategic projects to ensure reliable connectivity and operational continuity, supporting diverse scientific initiatives in marine, atmospheric, and geological research. Collaborated with cross-functional teams to optimize communication and data transfer critical to field operations and remote research in extreme Antarctic conditions.Key highlights include:* Developed, implemented, and standardized virtual infrastructure across the USAP enterprise network, providing technical guidance and training for IT staff.* Engineered specialized architectures tailored to meet the unique needs of remote field camps, aligning with scientific and environmental demands.* Deployed Blade Center technology, SAN environments, and server hardware at the Denver Station data center, leading network design and configuration.* Administered a range of hardware and software platforms (VMware, Linux, MS Windows Server), focusing on domain management, daily operations, network monitoring, and security remediation. Show less

Raytheon
Jan 2012 - Jun 2015Sr Systems Integration Technologists IIManaged global production data centers, development labs, and system and domain operations to ensure streamlined functionality and robust support for CI/CD pipelines essential to weather satellite data processing and global ground station operations. Led cross-functional teams in adopting industry best practices for hybrid cloud development, deployment strategies, and system management, optimizing data flow and enhancing reliability in mission-critical environments.The key highlights of this role include:* Engineered the migration of 28 isolated development environments into a unified domain, consolidating over 3,000 servers to improve security, scalability, and performance.* Modernized data centers, labs, and remote ground stations, enforcing strict security protocols and enterprise standards to support seamless global CI/CD operations.* Directed cross-functional teams in adopting hybrid cloud and remote development best practices, enhancing efficiency and implementing advanced cybersecurity measures.* Optimized the development tool stack, streamlining repository management, validation workflows, and providing support from planning through deployment for productive execution. Show less

Forcepoint
Jun 2015 - Jun 2024Oversaw 30+ global data centers, sites, and labs, managing 6,000+ physical hosts, 15,000+ virtual machines, and 2,500+ endpoint systems while ensuring robust compliance with regulatory frameworks such as CMMC, EAR, FedRAMP, GDPR, ITAR, ISO 27001, and SOC 2. Drove alignment of IT service management practices with ITIL, COBIT, and NIST standards, optimizing network performance, systems resilience, and service desk responsiveness to deliver high-performance, reliable support across the enterprise. Strengthened Forcepoint's overall cybersecurity posture through proactive threat management, resilience-building measures, and strategic infrastructure improvements tailored for global scalability. Managed complex, multi-phase projects with cross-functional teams, ensuring alignment of IT and cybersecurity goals with strict regulatory demands for seamless compliance and enhanced risk mitigation.Key achievements include:* Pivotal in a $2.4B divestiture, overseeing secure separation of federal/commercial networks, domains, and assets.* Secured $24M+ in annual savings by consolidating global sites from 32 to 13, reducing data center infrastructure by 45%, and optimizing the development tool stack.* Maintained 99.99% SLA compliance for cybersecurity and IT services, continuously delivering KPIs and performance metrics.* Served as Interim CIO, leading strategic initiatives and ensuring operational continuity.* Onboarded and integrated acquired companies, including tool stack and domain alignment.* Developed security frameworks for cloud and on-premise environments, aligning with corporate policies, regulatory standards, and business goals.* Facilitated security reviews with senior management, communicating risks, mitigation strategies, and improvements to support unified security and compliance with best practices. Show less Architected and deployed a secure, air-gapped, CMMC, EAR, and ITAR compliant federal development domain, establishing isolated environments to uphold strict federal/commercial boundaries and protect sensitive data. Partnered with DevOps to streamline SDLC stages, including CI/CD pipelines, integrating automated security checks, vulnerability scanning, and compliance validation to enhance domain consolidation and accelerate secure, compliant delivery. Guided architecture for development, testing, and automation environments, embedding security, scalability, and efficiency across processes. Implemented continuous monitoring and logging to enhance threat detection, response capabilities, and audit readiness, ensuring resilient and transparent development practices aligned with stringent regulatory requirementsKey achievements include:* Delivered significant cost savings by strategically managing a $6M annual budget, balancing high performance with stringent security.* Supported Secret-level SCIF operations, maintaining robust security protocols to protect sensitive, high-compliance functions.* Designed and unified infrastructure across five business units into a compliant, cohesive CMMC, EAR, and ITAR aligned domain, enhancing both security and operational efficiency.* Administered a complex, multi-layered IT infrastructure, embedding cybersecurity to ensure operational excellence, reliability, and continuous, secure service. Show less
Director of Infrastructure
Mar 2021 - Jun 2024Senior Manager - IT DevOps
Jun 2015 - Mar 2021

Zions Bancorporation
Jan 2025 - nowManager of Cybersecurity Engineering
Licenses & Certifications

CompTIA Project+
CompTIAJan 2013
Computer Hacking Forensic Investigator (CHFI)
EC-CouncilAug 2014- View certificate

No Code AI and Machine Learning: Building Data Science Solutions
MIT Professional EducationDec 2024 
CompTIA Security+
CompTIAJan 2013
MCSA: Windows Server 2008
MicrosoftNov 2012
Cisco Certified Entry Networking Technician (CCENT)
Cisco Networking AcademySept 2011
Certified Ethical Hacker (CEH)
EC-CouncilFeb 2014
VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
VMwareFeb 2012
CompTIA Network+
CompTIADec 2011
CompTIA A+
CompTIANov 2011
Honors & Awards
- Awarded to Sara HeathRaytheon CIO Excellence in Information Technology Award Raytheon Mar 2015
- Awarded to Sara HeathJPSS Employee of the Quarter Raytheon Dec 2014
- Awarded to Sara HeathJPSS Employee of the Quarter Raytheon Sep 2014
- Awarded to Sara HeathRaytheon Technical Honors Raytheon 2012
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