Abin Joy

Experience

• 

  Infosys

  Oct 2006 - Apr 2009

  Software Engineer

  My responsibilities :Gained knowledge of software requirements, designed, implemented, tested and translated them into deliverables for the clientsTeam member of Field Force Optimization Suite (FOS) project of Infosys which had a British Telecom as their client. Ensured development of new functionalities adhering to strict deadlinesMember of the quality control team in the FOSPart of the team that developed and maintained a web application called Workbench which was exclusively used by the top level management of Telecom unit of InfosysMajor projects:Project Name: Field Force Optimization Suite (FOS) Developed, maintained and enhanced the Field Force Optimization Suite (FOS) Application for British Telecom. The various FOS components in which I had worked include Field People, Field Exchange, Field Schedule and Field Reserve. I played the role of a developer and handled designing and developing activities as per requirements and performed testing of different modules. I gained exposure to J2EE based Web applications and technologies from this role.Project Name:CMEX WorkbenchCMEX Workbench is a web application that is used by Delivery Managers and Group Project Managers in the Telecom Unit of Infosys. Developed, enhanced and fixed bugs in the code as part of this project. Provided guidance to a couple of new joiners. Gained knowledge of .NET based web applications and SQL from this role. Show less

• 

  Rio Tinto

  Sept 2012 - Oct 2014

  Career Achievements and Highlights:Responsible for the Project test coordination of the SAP Release R17 T2 release for Rio Tinto IST, from preparation through to Go - Live including all test status reporting, QA checkpoints and presentation of the Go/No Go pack for testingIdentified about 10 off-cycles that could have missed their deadlines and took proactive steps to deliver them on themTest coordination of Off-Cycles including High Complexity ones (about 70)Contributed in building new regional level reports for efficient portfolio performance tracking during my PMO roleImproved the Project Management Office (PMO) monthly reporting process resulting in 15% time savingsInstrumental in bringing down the project end information capture backlog by about 65% during myEnterprise Architecture term Show less Monthly portfolio reporting of the IT investments in Rio Tinto: It involved generating portfolio reports and dashboards that provide the overall Portfolio status, KPIs, financial data, data integrity and other trends to stakeholders at various levels including whole Portfolio, various Product Groups/Business Units, various Regions (APAC, EMEA, AMER etc.) in addition to the tailored views requested by various customers using an excel based reporting tool.The size of the portfolio varied from 300-400 projects.Setting up of new projects in the Rio Tinto IST’s portfolio management tool - Clarity:My responsibilities included checking new project data to ensure that it meets the criteria before converting them as a project in clarity and notifying stakeholders once the ideas were promoted to projectsClosure of projects in the portfolio management tool - Clarity: This involved regular ensuring of mandatory processes being followed as part of the project closure in Clarity. Coordinated with the Enterprise Architecture team and Project Managers on a daily basis to ensure that important End Project documents as per PRINCE2 methodology are collected and stored in the EA document repository.Improvement of existing processes: Using VBA, I automated certain aspects of the report building process which were previously done manually there by reducing the time taken to generate the reports. Coordinated with Project Managers on a periodic basis to deliver improvements in the quality and integrity of the data.Assisted the EA team on an ad-hoc basis on queries regarding project data.Knowledge Management :Enhanced and updated an internal knowledge portal called Riopedia as required.Acted as a point of contact between Clarity users and the Clarity support team which often helped in speedy resolution of end user issues.Directing specific project queries to other PMO team members depending on its complexity and nature. Show less Setting up and facilitating Quality Assurance checkpoints in coordination with the Quality Management Team and Project Managers for Releases and Off-cycle changesEnsuring test execution and defect resolution across different test phases for Releases and Off-cyclesFacilitating Test Scope Review meetings with Project Managers and Functional Consultants and SMEs to ensure appropriate testing is performed for Change Requests and to capture any additional requirementsRecommending the testing priorities during the different phases of the releaseReporting required by the BUILD management team and Project Managers for all the test phasesEnsuring that the Defect Management process is being followed by Functional ConsultantsCoordinating with the Document Management Officer and Project Managers to make sure that all the required documents are stored in the desired state in the document repository before SCRs Go-LiveProviding advice to Project Managers on various the quality criteria for Off-cycle changes on an ad-hoc basisRisks and issues identification, follow up and timely escalation HP Quality Centre Admin - Assist users with their day to day request on access and issues Reporting - Weekly reporting of checkpoints, off-cycle reports, test status reports, Off-cycle register administration Running the weekly Quality team operational meeting with in the Quality Management Team Show less Provided document control services and ensured project documents are stored in the document repository as per the company standards and coordinated with the IS&T PMO on a daily basis to make sure that the Project End Information Capture process was run smoothlyDeveloped a basic excel tool integrated with MS SharePoint Team Work Space used by management for tracking the volume of the projects that undergo the project closure activities prescribed by Rio Tinto ISTKnowledge Management: Reduced the project information capture backlog by about 65% (from 200 to70) in about 4 months which was added into an internal portal for reuse and knowledge sharing. Provided data for my direct managers which helped in analyzing trends for decision making in the PSA (Product Status Account) processContributed in identifying the issues and improvement areas in the PSA processesWorked on quality improvements in the PSA process and introduced measures to keep track of the quality of documents that EA received from PMO Added new features to the EA MS SharePoint Team Work Space Show less

  • Information Systems and Technology

    Sept 2012 - Oct 2014

  • Coordinator - (IS&T Project Management Office)

    Jan 2014 - Sept 2014

  • Quality and Testing Coordinator

    Apr 2013 - Dec 2013

  • Rio Tinto IST Enterprise Architecture

    Sept 2012 - Mar 2013
• 

  UST

  Jul 2015 - Dec 2016

  Senior Project Analyst

  Working on IT infra projects for a Fortune 200 client aimed at cost reduction

• 

  Equiniti

  Dec 2016 - Jul 2017

  PMO Analyst

  PMO Analyst for outsourcing work streams

• 

  Verizon

  Jul 2017 - Jan 2020

  Specialist Program Management

  Scrum Master/ Release Manager/Business Analyst

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  FourKites, Inc.

  Jan 2020 - now

  Manager Program Management

  Scrum Master / Program Manager