Rahul Bagkar

Experience

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  Syntel

  Jan 2000 - Jan 2003

  Sr. Developer

  • Managed the production support team for a major credit card company and catered to customers across diverse markets, including the US, Canada, Japan, Asia-Pacific, and Europe.• Oversaw day-to-day operations, ensuring the prompt and efficient resolution of customer requests and issues, contributing to a seamless customer experience.• Demonstrated analytical skills and attention to detail in addressing critical aspects of the conversion process, contributing to the successful implementation. Pokaż mniej

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  Deloitte Consulting

  Jan 2003 - Jan 2019

  Project Manager Scrum Master

  • Managed UI Integrity Data Hub, adding Personally Identifiable Information (PII) elements.• Led the development of the user interface, analytical submission screen, and database changes.• Oversaw federal and state initiatives, managing large-scale legacy transformation projects including CIS Incremental Renewal Phases, legacy Income Eligibility Verification System (IEVS) migration, batch architecture study, and Medicaid policy transformation.• Led critical projects such as SNAP Asset Test, Client Notice Redesign, and subsystem leads for various system enhancements and automation projects.• Delivered results using a strong understanding of project management methodology and PMO standards.• Successfully implemented projects supporting benefits for over 2.2 million citizens.• Demonstrated adept control in ensuring the seamless maintenance and operations of these subsystems, contributing to the system's overall efficiency.• Facilitated Scrum ceremonies, such as Backlog Refinement, Sprint Planning, Daily Stand-Ups, Retrospectives, and Reviews.• Led strategic planning sessions for design and construction management. Pokaż mniej

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  DevCare Solutions

  Jan 2020 - Jan 2023

  Project Manager Scrum Master

  • Redesigned and replaced RCTS, incorporating automated workflows and robust budget tracking by executing the project in three phases, ensuring timely and within-budget delivery.• Modernized GreenPort Portal UI, migrating from APEX to Microsoft .NET by implementing the program through three phases, enhancing user experience.• Modernized the PayEezy User Interface by implementing the Enterprise Payment Gateway (EPG).• Orchestrated the PA Bulletin modernization project focusing on streamlining the reporting process for permit applications in Pennsylvania.• Led the procurement and installation initiative for Chromeleon, a software interface connecting lab instruments with the Laboratory Information Management System (LIMS).• Orchestrated a program to migrate DEP's crucial document management and workflows from IBM's FileNet solution to an OnBase solution.• Directed a project to enhance the Vector Management application for DEP's Tick Surveillance and Testing Program.• With a deep understanding of Agile methodology, led multiple Scrum teams, orchestrating backlog refinement, sprint planning, daily stand-ups, sprint retrospectives, and demos. Pokaż mniej

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  Synechron

  Jan 2023 - Jan 2023

  Sr. Project Manager

  • Led seamless integration of referral platforms into Salesforce, optimizing functionality.• Orchestrated sunset of ClearView, reducing costs to $0 upon completion.• Implemented Zingly Chat engine across critical TAC Asset Consolidation entry points.• Enhanced digital roll-in process, achieving more efficient and timely operations.

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  Baltimore City Public Schools

  Jan 2024 - now

  Project Manager

  • Serve as the primary liaison between BCPSS and external vendors, facilitating meetings.• Coordinate cross-departmental efforts to ensure timely project milestones delivery and track deadlines.• Provide support to BCPSS staff in project planning, aligning initiatives with organizational goals and timelines.• Collaborate with project managers to monitor and assess project execution against established plans.• Oversee the collection, organization, and maintenance of project documentation to ensure accuracy and accessibility.• Identify and track project risks and benefits, proactively managing stakeholder expectations.• Deliver regular project status updates to Directors and Chiefs, ensuring transparent communication on progress.• Actively participate in workstream meetings and training sessions, providing detailed reports on session outcomes.• Manage and update project tracking tickets (using tools like JIRA, HelpDesk) to ensure issue resolution and project tracking. Pokaż mniej