Djasrabe Naguingar

Experience

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  University of Moundou/ Tchad

  May 2011 - Jun 2014

  Lecturer, IT Department

  Lecturer to Computer Science department at the University of Moundou Subjects taught: Algorithm, Coding information, Data Base, Operating System, Methods for Object Oriented Designs (UML);

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  Laboratoire d'Imagerie Médicale et Bio Informatique de l'ESP/Université Cheikh Anta Diop

  Dec 2012 - Dec 2014

  Research Engineer
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  Glencore

  Jun 2014 - Sept 2017

  IT Technician

  - Helpdesk & Support (Ticket Management System with OTRS, Support and troubleshooting of users) - Manage users in multi-sites (Ndjamena, Badila, Mangara) for access to Glencore IT infrastructure - Manage IT equipment and weekly inventory via GLPI system- Implementation of all IT procedures on wiki- Configuration and administration of Oracle 10g/SQL Server 2012 Database, related to the operation of internal applications like Primavera, Nava, Sun, Arcgis ; Master Data Services Excel Addin- Set up Computers and others devices, manage deployment for access to services across departments- Design and implementation business software’s- Backup and restore all corporate applications- Add/Remove computers in the domain Show less

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  Millicom (Tigo)

  Oct 2017 - Jun 2019

  IT Service Delivery (SD ) Architect

  - Manage deployment projects regarding CSD platforms and systems in accordance with company's strategy and requirements of security and quality - Monitor day to day and ensure that all operational platforms and CSD applications working fine, report and manage all applications incidents, manage all database regarding all CSD application and support B2B services to fixe out all issues - Participate to the development of operational procedures related all CSD platform (incidents, KPI analyze, fixed software and technical issues ...) - Set up reporting tools related CSD applications- Approve and complete design provided by Software Solutions partners, - Manage and follow software development projects, provide technical assistance and integration details to partners, - Manage deployed applications,- Administer Linux system and Oracle database, - Managing the implementation of the Millicom middleware API, - Manage access gateway and Millicom middleware API deployment to partners. - Operate the Tag and Trigger platform. Show less

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  UBA Tchad

  Jul 2019 - Dec 2021

  - Developing digital strategy for the retails and corporate Bank channels and products. - Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy; - Building alliances and partnerships to generate revenue streams through monetisation of digital assets - Building alliances for increasing digital footprint (with ecommerce players etc.)- Generate an ideas funnel towards achieving results in line with the overall strategy, architecting the digital roadmap for the digitization of the Retail Bank customer journeys for service and product delivery - Working with key internal support and control stakeholders (Branch operations, Retail and Wealth product managers, Central Technology and Ops teams, Enterprise Risk, Compliance and Legal) to ideate, build and manage smooth processes related to digital businesses. - Control and periodically check operational risks and workflow in conjunction with Operations - Drive the system towards service quality standards in an efficient operation where risks are well controlled (through product process re-engineering). - Manage fraud risk associated with digital lending- Managing Digital Channels (Mobile Banking, Internet Banking for retail customers) for Customer journeys, competition benchmarking, customer adoption and usage. - Design and transform processes that will give the customer an end to-end wow! Digital experience without compromising on controls whilst safeguarding both the customer and the bank from financial losses- Drive cultural change towards digital across the Retail business and Group in general - Inject the required new talent and motivate them to create Digital human centred design thinking and design - Provide leadership for the digital business team through clearly communicating strategy and goals and coaching sessions Show less - Design , develop and implement creative and innovative software applications- Participates in user requirement gathering as well as conducts design of solutions to be implemented- Maintaining and enhancing existing software applications- Engage business for detailed requirement and documentation.- Resolving technical issues through debugging , research and investigation- Provide 3rd level support for platform based solutions under purview before final escalation to vendor/OEM.- Ensure compliance of team members with all change management, SDLC and Standard Operating Procedures (SOPs) in the support of existing functionality, requested changes, projects, and in the development of new functionalities- Contribute to research goals and build on and refine appropriate outline ideas for the evaluation, development, demonstration and implementation of research- Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.- Identify and manage the resources necessary for all stages (planning, design estimation, execution) of systems development projects to ensure technical, financial and quality targets are met.- Monitor and report on the progress of systems development projects, using appropriate quality assurance processes to ensure that projects are carried out in accordance with agreed standards, methods and procedures. Show less

  • Country Head of Digital Banking

    Feb 2021 - Dec 2021

  • IT Solution Development Specialist

    Jul 2019 - Jan 2021
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  Airtel Tchad

  Jan 2022 - Aug 2024

  IT Project & Airtel Money Manager

  - Manage and drive execution and delivery of all Airtel Money projects.- Manage project communication, planning and development.- Manage internal and external stakeholders by preparing and executing Airtel Money project plan requirements to ensure achievement of desired outcomes.- Manage the business planning aspect of the Airtel Money projects by putting in place tools to ensure that the business achieves the desired or better outcomes.- Monitoring and evaluation of Airtel Money projects.- Timely execution of Airtel Money projects. Show less

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  Les Brasseries du Tchad : BDT

  Sept 2024 - now

  Head of IT