Jessica Chambers

Experience

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  Outback Steakhouse

  Sept 2014 - Jan 2016

  Hostess
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  All Aboard Child Care

  Jun 2016 - Aug 2016

  Daycare Teacher
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  Valley Interfaith Child Care Center

  Feb 2017 - Sept 2017

  Daycare Teacher
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  Early Challenges Child Care

  Sept 2017 - Jan 2019

  Front Office Assistant
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  Virginia Tech

  Jan 2019 - May 2019

  Student Caller
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  TRONFELD WEST & DURRETT

  May 2019 - Nov 2019

  Intake Coordinator

  First point of client contact. Collected and reviewed medical documents, police reports, photographs, confidential information, and input details of every case into computer case files. Discussed and explained HIPAA paperwork. Also assisted with billing and requesting checks.Displayed excellent written and verbal communication skills working with new and current clients, insurance companies, medical providers and attorneys.Proficient time management skills: balanced a steady flow of clients with a variety of personal injury claimsinvolving multiple steps and documentation. Additionally assisted with front office duties: handling phones, distributing mail, and case filing.Showed adaptability and flexibility as each day there are new tasks with new clients Show less

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  The Joel Bieber Firm

  Nov 2019 - Feb 2021

  Worked directly with clients to ensure they stayed informed throughout each step of their case, and maintained constant communication with assigned attorneys.Communicated with auto insurance adjusters to provide accurate information while protecting the interests of our clients.Wrote demand documentation for attorney approval in order to reach settlement.Disbursed settlement proceeds to the client, as well as related healthcare providers.Completed weekly filing of case documentation for over 30 clients.Created a step by step procedural checklist and provided training for new Paralegal Assistants. Show less Requested medical bills and records from healthcare providers, facilities, and emergency transportation services. Requested FOIA documentation from multiple police departments.Set up claims with auto and health insurance companies. Sent letters of representation to claims representatives.Confirmed balances on client accounts to ensure the correct settlement amounts are accurate.Drafted demand packages, medical payment coverage packages, and policy limit packages.Completed weekly filing of case documentation for over 30 clients. Show less

  • Paralegal

    Oct 2020 - Feb 2021

  • Paralegal Assistant

    Nov 2019 - Oct 2020
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  EBay

  Feb 2021 - now

  Self Employed Sales

  Built and efficiently managed eBay store with inventory of 400+ items. Consistently generated sales to keep inventory flowing. Managed inventory and storage using Excel spreadsheets.Achieved Top-Rated Seller Status within 6 months. Consistently maintained 100% Positive Feedback fromcustomers. Proficient with all aspects of shipping, including cost-benefit analysis of shipping options, while including insurance and tracking. Kept shipping and handling time to 1 day or less with 0.00% Late Shipping.Communicated with buyers on an ongoing basis to answer questions, resolve any disputes, provide further details about items for sale, and collect payment. Show less

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  Jamison Professional Services

  Jun 2022 - Jan 2023

  Legal Transcriptionist

  Provided accurate transcriptions from audio files of court proceedings under contracts with governmental agencies.Excelled in listening, typing, and proof-reading skills while maintaining a level of confidentiality with sensitive documents.

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  Allen, Allen, Allen & Allen

  Jan 2023 - Jun 2024

  Pre-Litigation & Workers Compensation Legal Assistant

  Communicate with clients on a daily basis to get treatment updates. Consistently update clients physical and electronic files. Request, analyze, and organize medical records associated with claims, investigate the provided information, and verify charges and bills for the claim. Draft correspondence to clients, adjusters, medical providers, and other parties involved, including answering and sending out discovery. Use Salesforce (Litify) to input the most up to date case information. Maintain attorney calendars with important deadlines, organize client files, and assist with litigation.Prepare submittals to insurance companies, confirm medical balances and lien information, and disburse settlement proceeds to the client, health insurance companies and providers if applicable. Show less

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  The Capitol Group of Companies

  Jun 2024 - now

  Account Manager