Jeffery Wee

Experience

• 

  AT&T

  Feb 2001 - Jun 2013

  Design and implemented a business continuity plan for 4 work centers in Singapore. Annual BCP testing was conducted to ensure the business operations continues as business as usual in time of disaster or terrorist attack.As a side project, I develop in-house online applications tools to enhance technical call centres capabilities and increase productivity. As an Operations Team Leader, I support a team of network engineers and network managers to maintain key major accounts for the company. As a team player, I resolve and troubleshoot network issues as a contributing member of network engineer team for several key customer accounts. Provide customer support in AP region as part of a dynamic team of network engineers.Took personal initiative to develop an in-house online information system to host critical data for day-to-day operations.

  • Assistant Operations Manager

    Apr 2006 - Jun 2013

  • Senior Network Operations Center Engineer

    Dec 2004 - Apr 2006

  • Network Engineer

    Jan 2004 - Nov 2004

  • Network Associate

    Feb 2001 - Dec 2003
• 

  StreetSine Singapore Pte Ltd

  Sept 2013 - Sept 2016

  Oversee the designing, developing and enhancing of features in mobile applications. Together with a team of software developers, to maintain a portfolio of 10 real estate related applications that has generated substantial increase of revenue for the company. Spearhead new product and application development to grow multi-stream of revenues for the company. Restructure and redesign the company’s website with a team designers and software developers.

  • Head of Projects

    Jan 2015 - Sept 2016

  • Project Manager

    Sept 2013 - Jan 2015
• 

  Komo Pte Ltd (SodaStream Exclusive Distributor)

  May 2017 - Dec 2017

  Deputy General Manager

  Key appointment holder priming the startup company's business operations. Oversee the analysis and strategizing of inventory control and projection with the use of data analytics, and in turn analyse customer purchase patterns to increase online sales with better product offer and mixes.

• 

  Singapore Management University

  Oct 2019 - now

  Jeffery joined SMU Academy in 2019 and became a member of SMU OBI team in 2023.Jeff has over 20 years of work experience from MNC to growing Start-up environment. Passionate about technology and business innovations, he enjoys creating digital solutions to improve efficiencies for his team. In his free time, he enjoys his time with his loved ones and close friends over good food or over a cup of coffee.

  • Business Improvement Specialist

    Aug 2023 - now

  • Senior Manager, Businss Development

    Oct 2019 - now