Taryn Bastidas

Experience

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  American Airlines

  Jan 2000 - Nov 2001

  Cabin Crew

  Greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, and ensure that all necessary supplies are onboard commercial flights in the United States, Mexico, and Canada. Attend to the safety of passengers during take-offs, landings, and emergencies and make flight announcements.

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  Bankinter

  Nov 2007 - May 2008

  Bank Clerk Customer Support

  Compile records of deposits, withdrawals, loan payments. Process deposits, drafts and money orders. Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards. Answer enquiries and provide information on banking products, policies and services.

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  Premium Logistics

  Feb 2019 - Nov 2019

  Customer Service Representative

  Deal with a high volume of inbound phone calls, emails, and live chats from customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Be clear, concise, friendly, and professional in all telephone and email communication.

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  Cambridge School of Languages

  Feb 2020 - Oct 2020

  English Language Teacher

  Responsible for ensuring that students learn proper grammar, writing, and reading comprehension. Answering student questions, grading student tests and essays, tracking student progress, and teaching students the importance of English.

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  LanguageLine Solutions

  Jan 2021 - Jun 2022

  OPI Customer Service Interpreter

  Handling a large volume of calls on demand, facilitating communication between parties who speak English and Spanish. Use of software, databases, call scripts, and tools appropriately. Constantly maintain a professional demeanor and always adhere to industry best practices. Answer accurately and promptly, ensuring outstanding customer service in every call.

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  Multilingual Interpreters and Translators

  Jan 2023 - Jan 2023

  OPI | Video Medical Interpreter

  Handling a large volume of calls on demand, facilitating communication between parties who speak English and Spanish. Use of software, databases, call scripts, and tools appropriately. Constantly maintain a professional demeanor and always adhere to industry best practices. Listen actively to interlocutors' requests, ensuring they feel valued and supported, and provide outstanding customer service in every call.

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  Language Services Associates

  Sept 2023 - now

  OPI Medical Interpreter

  Provide over-the-phone interpretation for clients in the healthcare industry, facilitating communication between medical providers and patients. Answer inbound calls promptly, using polite forms of expression and addressing patients' needs, concerns, and inquiries. Conduct intake questions and sessions. Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone.