
Harpreet Kaur
Testing, Remediation and Access Management

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About me
Project Lead at American Express
Education

Symbiosis College of Arts & Commerce
2004 - 2006PGDBA Human Resources Management and Services A+
Sri Venkateswara College
2001 - 2004Bachelor's degree Mathematics
Experience

American Express OPEN
Oct 2007 - Feb 2015Testing, Remediation and Access Management• Access Management for GSN basis RBAC• Incident management responsibilities: Access issue resolution for BUSA customers

American Express
Feb 2015 - nowWorked as Business Systems Analyst with Systems Assurance. Have experience in UAT of Blue Prism, Pega based applications and Voice response applications.Responsibilities• Lead User Acceptance Testing projects for the Functional Requirements of the business processes.• Build professional relationships with major stakeholders – Business, Technology and the Application Testers• Manage both Vendor and proprietary resources and ensure the project timelines are met with optimum quality• Assist in the parallel running of the current system to ensure the new system results are validated against the existing system • Identification and analysis of software defects• In parallel with testing responsibilities, assist in the delivery of daily/weekly/ monthly reporting on the testing results and Project closures. Show less • Leading User Acceptance Testing projects for the Functional Requirements of the business processes.• Experience in testing – Manual and Automation including PEGA based applications, Blue Prism Automation, IIQ LCM Integration projects and Voice Response applications.• Build professional relationships with major stakeholders – Business, Technology and the Application Testers• Identify Test Collapse opportunities in the project and coordinate with the Project team to implement Test Collapse. Show less
Analyst - Operations Tech - Testing, Remediation and Access Management
May 2015 - nowProject Lead
Feb 2015 - now
Licenses & Certifications

SAFe 4 Practitioner Certification
American ExpressSept 2019
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