Wahseema Miller (Roberts)

Experience

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  Norec

  Jan 2006 - May 2008

  Project Development Coordinator

  Wahseema was selected to represent the University of the Western Cape as Project Coordinator and Creative Facilitator in a Cross Cultural exchange through the Performing Arts. During her stay in Norway, she was responsible for designing and initiating sustainable projects for the program. She was also responsible for preparing lectures and workshops at the University of Stavanger where she was based. She implemented these programs at various schools, around using arts as tool for critical engagements, conflict resolution and performance. One of the ongoing projects she has initiated was the integration of refugee and marginalized groups into Norwegian culture. The project was supported and funded by Norwegian Peace Corps. Show less

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  Global Youth Peacebuilding Initiative

  Oct 2008 - Oct 2008

  Creative Director - Conferencing

  Responsible for co-ordinating a group of youth from conflict and post-conflict ridden countries to come together and present various agendas related to peace-building using performance and art as a tool to engage. The conference was held in Norway. Work was done in partnership with Molo Songololo, Norec and The University of Stavanger.

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  Temo Digital

  Oct 2010 - now

  • CEO of Temo Digital

    Jan 2020 - now

  • Senior Change Manager

    Oct 2010 - now
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  South African Board For Sheriffs

  Jan 2013 - Jan 2013

  Business Analyst

  Wahseema worked as a Business Analyst and editor on a project with the SABFS. The project outcome was to develop policies, procedures and document a standard operating procedure handbook for the administration and management of sheriff’s offices nationally. She was accountable for documenting sheriff processes, interviewing stakeholders within the Department of Justice and Constitutional Development and SABFS. Part of her role was compiling the handbook and ensuring the processes aligned to judicial law and was communicable to all stakeholders. Show less

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  Western Cape Department of Local Government - Integrated Development Planning

  Jan 2014 - Jan 2014

  Change Manager and Business Analyst

  The Department of Local Government IDP directorate is tasked to monitor and track progress and implementation of municipal plans agreed at Indabas. A monitoring and evaluation system was built in order to record, track and report on IDP Indaba generated agreements. Wahseema was responsible for coordinating and communicating with various stakeholders within the department of local government in order to facilitate and create a BRS and FRS for the monitoring and evaluation system. She was actively involved in the testing process as created test scripts. She was also responsible for overseeing the internal testing process and testing with department of local government staff. She compiled training documents to be used by the different users of the system and assisted in the actual training of IDP staff and municipal members on the new monitoring and evaluation system. Wahseema was hands on and provided change management support to the project manager. Show less

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  Old Mutual Risk and Information Security - Cybersecurity

  Jan 2015 - Jan 2015

  Project Manager - Cybesecurity

  Roles and Responsibilities:The Old Mutual Information, Risk and Security department has a programme dedicated to developing the Cyber Security awareness initiatives and competency within Old Mutual. Wahseema’s role on the programme was to coordinate and manage those activities in relation to cyber awareness to the department and business. As part of that role she would track and report all cybersecurity awareness programme activities and budgets. She was responsible for providing stakeholders with relevant updates in line with reporting schedules, tracking all awareness initiatives from a detailed resourcing, planning, budgetary and time perspective, producing and managing a plan and tracking committed targets as agreed with steering committee. She also coordinated and initiated business awareness and training on cyber security and staged phishing attacks to measure the level of susceptibility to online attacks in Old Mutual. Show less

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  Direct Axis Technology

  Jan 2015 - Jan 2015

  Organisation Design and Change Management

  At Direct Axis (DA), Wahseema played the role of change manager in the design of an IT target operating model. The project, which was run and lead by her and two other consultants defined the current and future operating model, outlined the organizational model, developed a roadmap and supporting business case and developed a change management strategy using the ADKAR methodology.

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  Personal Finance OM

  Jan 2016 - Jan 2016

  Business Analyst

  Wahseema played the role of a Business Analyst with change management experience documenting business, sponsor and system roles and responsibilities for a technical deployment (of XPLAN, a system used by advisers in the distribution channels to conduct financial needs analysis). This was initiated in July 2016 and aimed to provide all stakeholders with a view on the roles and responsibilities of the relevant stakeholders impacted by the implementation of XPLAN into Personal Finance. The outcome was documented in relation to categories defined by their main functions. The objectives achieved were to ensure that the responsibilities of business roles appropriately reflected the behaviour changes required as a consequence of the deployment, to identify any new roles required in the management and support, identifying and communicating gaps in the existing sales value chain roles, providing role clarity to efficiently support the new technology that was deployed. Show less

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  Old Mutual Limited

  Jan 2016 - Jan 2017

  Wahseema was engaged by the Head of Intermediary Enablement, to prepare the people transition plan for their vision of a new Operating Model.Roles and Responsibilities:• Render a consulting role to the Intermediary Enablement Operating Model• Facilitate a series of workshops including sessions with all Heads of Channels Operations and the Head of Intermediary Enablement to align with the objectives of the project • Provide insights and recommendations in terms of the direction the operations should take from a people effectiveness/change management perspective• Documenting the insights and recommendations• Facilitate workshops with the various teams who need to move towards becoming channel agnostic • Documenting the outcomes and inputs into the transition plan Show less

  • Change Management Lead Transformation Programme - Digital and Data

    Jan 2016 - Jan 2017

  • Senior Change Management Consultant

    Jan 2016 - Jan 2017
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  Pearson

  Jan 2017 - Jan 2018

  Change Management Lead

  Wahseema supported two major Pearson projects. The Academic Management System (AMS) and the Integrated Library System (ILS). The AMS project implemented a single coordinated Academic Management System across all its campuses and integrated with other internal systems (ie Salesforce, NaVision, myLMS, Scientia Timetabling). The ILS project was a strategic imperative to switch to digital technology enhanced learning to align with competitive market conditions, and to enhance compliance with the Higher Education Quality Council (HEQC) accreditation. Roles and Responsibilities:• Creating the change management strategy • Facilitating awareness and adoption of AMS processes within the business;• Clear outline of impacts facilitated and documented• Comprehensive change activities and timelines documented and executed• Document all communication plan;• Comprehensive communication to relevant parties planned and executed• Change readiness assessments;• Relevant stakeholders engaged on ongoing basis• Creating a transition strategy for a separate organisational design change• Change activity status reported as per programme governance; and• Other change activities as required. Show less

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  Nu Era

  Jan 2018 - Jan 2019

  Project Manager

  Nu Era is a registered FSP who specialises in funeral policy management for group schemes. Wahseema’s role was to manage the team and the delivery of an online Financial and Funeral Management System. Roles and Responsibilities:• Creating and managing a project plan • Managing a delivery team including 5 developers, 1 system architect, 2 business analysts• Creating and distributing comprehensive communication to relevant parties • Status reports and meetings• Keeping stakeholders engaged on ongoing basis• Expectations management Show less

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  University of the Western Cape

  Jan 2018 - Jan 2018

  Change Management Lead

  Roles and Responsibilities:• Conducting change assessments on people, governance, process and roles and responsibilities• Having one-on-one meetings and group workshops• Ad-hoc coaching• Clear outline of impacts facilitated and documented• Produce a communication strategy• Relevant stakeholders engaged on ongoing basis• Change activity status reported as per programme governance; and• Creating the change management recommendations

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  Old Mutual Insure

  Mar 2021 - Nov 2022

  Project Manager
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  Woolworths

  Feb 2022 - Oct 2022

  Senior Change Management Consultant