Tanyaluck Robinson

Experience

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  THAICOM PUBLIC COMPANY LIMITED

  Sept 2009 - Apr 2011

  Senior Engineer

  - Support for satellite system operation, include Link budget, Technical consult, Troubleshooting and solution. - Support for pre and post sales activities. - Support for satellite system and spacecraft design. - Support for Frequency Licensing and Equipment Licensing Include technical support for Gateway deployment. - Develop the software tools in operation system.

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  RambhaiBarniRajabhat University

  Oct 2013 - May 2014

  Lecturer

  Lecture Electronics circuits, Digital communication and Digital signal processing subject.

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  Amway

  Jun 2014 - Mar 2022

  - To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance.- Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D Show less - Be team member in Global Project to drive new strategy of After Sales Service- To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance. - Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D Show less - To manage after sales service and the returns service for ABOs / Members effectively and with satisfaction.- To improve service excellence for ABOs / Members- To control the performance quality of 3rd Party companies to meet the standards and to be timely.- To manage the spare part inventory properly for maintenance service.- Develop knowledge and technical maintenance, as well as performance. - Develop and motivate the team to have ability and performance.- To investigate new defect symptom and co-operate with QA and R&D Show less

  • After Sales Service Manager

    Sept 2021 - Mar 2022

  • Durable After-Sales Support Specailist

    Jan 2019 - Aug 2021

  • Supply Chain Project Assistant Manager

    Feb 2017 - Dec 2018

  • After sales service assistant manager

    Jul 2016 - Jan 2017

  • After sales service senior supervisor

    Jun 2014 - Jun 2016
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  Sawadee Solution Digital Service Co.,Ltd

  Apr 2022 - now

  Operations Director

  I work as the Operations Director at Sawadee Solution Digital Service Co., Ltd, taking the forefront in managing the translations branch of the company - Sawadee Translations. We peide ourselves on offering an outstanding customer service experience for all clients and delivering consistently outstanding work in the field of translation. From website localization to business translations, academic translations, and script translations, our motto is to always deliver to the highest standard. Our certified and legalized translation services stand out above the completion in Thailand and we have plans to expand into new areas over the coming months. Show less