Angela Donica

Experience

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  Maximus

  Jun 2005 - Oct 2013

  Operations Manager

   Controlled and directed business operations  Supported business success by conducting competitor analysis and creating marketing strategies Optimized restaurant process to ensure high team performance Determined areas of improvements for cost control and initiate changes Created holiday-driven marketing campaigns  Increased number of regulars by ensuring client satisfaction

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  McDonald's

  Nov 2013 - now

  General Manager

   Plan, organize, direct and control the business operations Prepare annual business plan and budgets Monitor and analyze financial reports for budget optimization Manage all oprational aspects of nation-wide events Optimize event organization and execution process by negotiating contracts with multiple partners Produce monthly reports, detailing sales trends, and forecasts Manage full-cycle recruitment process by having the final decision in hiring new employees  Supervise 70+ employees; continuously coaching, mentoring, and training Deal with clients regularly; by solving concerns with diligence and ensuring their satisfaction Show less

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  Calgary Immigrant Women's Association

  May 2018 - now

  Project Coordinator
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  Chirp Foods Inc.

  Jan 2019 - now

  Human Resources Manager

  Recruitment| Retention| People Development