Daniel Vallecera

Experience

• 

  Experc’s International, Inc

  Dec 2002 - Jan 2003

  IT Maintenance and Support

  Rm. 301 Fedman bldg., 199 Salcedo St. Legaspi Villages, Makati CityAssigned company: Procter and Gamble Phil.; Experience:PC maintenance.Provided Technical Support and performed Desktop Administration for all users and computers in the company.Doing field Work.

• 

  Hitachi Global Storage Technology

  Sept 2003 - Mar 2005

  IT Support
• 

  Athenaeum bldg

  Sept 2003 - Jan 2005

  Technical Support

  Computer Repair, Upgrade of PC’s And Installation of Component. Assembly and Disassembly of PC’s such as ( Dell, Compaq, IBM, and HP)Trouble Shooting of Printer & Repair (hp)Operating System Installation, SAP application, lotus notes etc.

• 

  Unit 810 Peninsula Court

  Mar 2005 - Apr 2025

  Managing & Monitoring Stock laptop, desktop, monitors thru SCDM system. * Managing Monitoring Tickets. * Managing & Monitoring printer supplies. * Managing & Monitoring Runrate & Refresh Request. * Creating monthly operation report and reporting it to Site IT Manager. * Hands & eyes support for all servers, networks supporting by HP. * Hardware & Software troubleshooting/repaired.( laptops, desktop and printers ) Strategic Networks Inc. (Official Service Provider of HP) Show less Handling and managing Junior Engineer’s , Monitoring dispatched, reimbursement. Computer Repair, Upgrade of PC’s And Installation of Component. Assembly and Disassembly of PC’s such as (Compaq, IBM, Fujitsu, and HP)Installation & Configuration of AS400, lotus notes, sap, margin minder.Trouble Shooting of Printer, Component level Repair (HP)Network troubleshooting & maintenance.Repair laptop (hp Compaq, Toshiba, IBM)PC maintenance.Provided Technical Support and performed Desktop Administration for all users and computers in the company. Show less

  • Account Support Lead

    Jan 2011 - Apr 2025

  • Senior Technical Support Engineer

    Oct 2007 - Jan 2011

  • Junior Technical Support Engineer

    Mar 2005 - Oct 2007
• 

  Coca-Cola Beverages Philippines

  Mar 2005 - Oct 2011

  Technical Support Engineer

  Conduct Preventive Maintenance on desktop PCs and printers.Troubleshooting/repair of Printer (HP)Provided Technical Support and performed Desktop Administration for all users and computers in the company.

• 

  Ericsson

  Feb 2011 - Apr 2025

  Ericsson Telecommunication Inc. under Strategic network Inc offocial service provider of HPManaging & Monitoring Stock laptop, desktop, monitors thru SCDM system. * Managing Monitoring Tickets. * Managing & Monitoring printer supplies. * Managing & Monitoring Runrate & Refresh Request. * Creating monthly operation report and reporting it to Site IT Manager. * Hands & eyes support for all servers, networks supporting by HP. * Hardware & Software troubleshooting/repaired.( laptops, desktop and printers ) Show less

  • Account Support Lead

    Jan 2014 - Apr 2025

  • Technical Support Engineer

    Feb 2011 - Apr 2025
• 

  DXC Technology

  Apr 2025 - now

  Account Support Lead