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Shikha Singh

Shikha Singh

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  • Timeline

  • About me

    MBA | PGPM (2021-2022) | Product Management | Generative AI | ECBA™ | SaaS | Ex-SirionLabs | BTech ( CSE) - Delhi University

  • Education

    • Delhi Public School, Gurgaon

      2002 - 2013
      Non medical, General 93.25%

      Activities and Societies: Dance society, Music society, art and craft -Academic scholar, stood amongst top 3 students of the class-Actively took part and won Inter House dance competitions (Jhelum house), Inter school dramatics competition, MUNs, academic scholar

    • Great Lakes Institute of Management

      2021 - 2022
      Master of Business Administration - MBA

      Activities and Societies: Academic Scholar : Magna Cum Laude Distinction Internship with Gravitas AI, worked as a BA to build Vendor Management system for chatbots. As part of BPR committee, curated content for Great Lakes blog page by reading, editing and proof-reading articles given by various students Simultaneously, published articles: https://blog.greatlakes.edu.in/chennai/the-failure-ant-and-the-art-of-storytelling/ https://blog.greatlakes.edu.in/chennai/eleventh-insee-biennial-conference -Dance & Fashion show

    • Delhi University

      2013 - 2017
      Bachelor of Technology - BTech, First division with distinction Computer Engineering 80%

      Activities and Societies: Tech Fest Vzeon, Research Paper, Literary Society, Fashion Show - Among 12 girls from college selected for Roposo Calendar Shoot 2016

  • Experience

    • Spoon University

      Sept 2015 - Jan 2016

      Spoon University is a New York based start up that is a food publication . I was the cluster manager for the project "campus ambassador" for which I had to assign tasks related to Spoon University Delhi marketing to the people working under me. As a writer, I write about different stories and manage content for the website by handling the wordpress account. It gives me a lot of exposure as I get to interact with students world wide and also showed me the insights of working as a team in a budding startup. Show less

      • Cluster Manager and Writer

        Apr 2015 - Jan 2016

      • Events Strategist

        Sept 2015 - Oct 2015

    • Airtel

      Jun 2016 - Jul 2016
      Summer Intern- Planning Team

      Technical internship

    • SirionLabs

      Jun 2017 - Apr 2021

      • Verified the organisation's Contract Lifecycle Management tool , to check the credibility of the tool functioning as per the customer's requirement-4 years experience of working on CLM tool for contracts management •Discussing the requirements with different stakeholders that is Product management team, Development Team, Customer Success Team• Functional specification review, Requirement Analysis, test creation and planning , test execution and automation, bug reporting and tracking to closure of features related to formal verification.- End to end test case automation of web application using automation best practices• Integration level testing and verification of cross functional dependencies.• Investigated technological customer issues and provide solution to key customers which include Vodafone, Optus, Bloomberg, Vestas, DFT, Hanover, McDonald's, RBI, Fujitsu, Hanover, etc. Show less

      • Product Manager

        Dec 2017 - Apr 2021

      • Software QA Intern

        Jun 2017 - Dec 2017

    • Gravitas AI

      Aug 2021 - Nov 2021
      Management Intern

    • Accenture

      Aug 2022 - Aug 2024
      Product Manager

      Worked across market units - (Cloud First and Europe Market) with leading banking and insurance clients of Canada, UK and USA respectively in the capacity of Product Manager to deliver Digital Tech Products to automate various business processes.Subsequently, Currently working in the Generative AI Domain for the Travel domain to deliver tech products utilizing the Gen-AI and LLM tech stacks Roles & Responsibilities1. Requirement Gathering & Problem Solving/Product Solutioning- Primary & Secondary research for gathering requirements from clients- Requirement Feasibility Analysis- Solving the client problems by solutioning new features in the products and delivering scalable tech products- Requirement Documentation- PRDS, BRDs, FRDs, PRDs documentation2. Stakeholder Management- Identifying key project stakeholders, both internal and external- Connect regular with clients/stakeholders to gather requirements and convert those requirements into User Stories- Getting Sign-Offs from Project Stakeholders on Project Artifacts3. Project Estimations- Getting Project Estimates from Developers and QA teams based on Requirements- Involved in sprint planning of user stories/requirements using Agile Methodology- Updating Project Management tools such as JIRA with estimates to monitor the velocity and sprint burn down charts- Actively conduct sprint daily scrum meetings to track delivery and ensure on time delivery to the clients/customers4. Testing and Acceptance- Helping QA teams to design test cases in accordance with user story and acceptance criteria- UAT/Functional Testing- Fit-Gap Analysis based on business process documentation- Managing Change Requests and Product Releases5. Release Management- Managed UAT sign off for successful product release to client environment- Track blocker/critical bugs and ensure on time resolution for the bugs on client environment Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Shikha Singh
      Certificate of Recognition SirionLabs Apr 2018 My Team was awarded the "Best Team Award" for quarter Jan-March 2018 for delivering new features in a quick span of time with the best quality possible
    • Awarded to Shikha Singh
      Top Bug Finder in RC1.23 SirionLabs Dec 2017 Understanding the product and customer requirement clearly enough to be able to make and test product in line with customers expectation is clearly a skill needed by QA, hence was awarded the award of for "Top Bug Finder in RC1.23" and "maximum number of valid bugs logged by a QA" award to make the features that I was working on bug-free
    • Awarded to Shikha Singh
      Work on Customer Delight features for RC1.19 SirionLabs Jul 2017 1. During the project Sparta, when 50 new features that were developed and tested to be shipped to the customers, I worked on the most important feature that was a customer delight feature, for which I was awarded "Customer Delight" feature award in RC1.19 (Release 1.19)A customer delight feature is that feature of software that increases the customer experience and satisfaction due to its high quality and functionality standards 2. Was also awarded "The Quick QA award" as I… Show more 1. During the project Sparta, when 50 new features that were developed and tested to be shipped to the customers, I worked on the most important feature that was a customer delight feature, for which I was awarded "Customer Delight" feature award in RC1.19 (Release 1.19)A customer delight feature is that feature of software that increases the customer experience and satisfaction due to its high quality and functionality standards 2. Was also awarded "The Quick QA award" as I was quick enough to test and close sprint stories for Release 1.19 (RC1.19) Show less
    • Awarded to Shikha Singh
      Top Bug Finder in RC1.22 SirionLabs 2017 Being a software engineer of a B2B Saas company, it requires me to be a vigilant Software engineer-QA to clearly understand customer requirements and accordingly get the product developed and testedI was awarded Top Bug Finder award in RC1.22 (product release 1.22)
    • Awarded to Shikha Singh
      3rd Prize at Inter School Drama Competition Delhi Public School, RK Puram
    • Awarded to Shikha Singh
      Blue Tie,Blue Blazer and Scholar Badge Delhi Public School, Gurgaon The blue tie is a highly prestigious achievement, awarded for continuous academic excellence, from 2002-2012.

  • Volunteer Experience

    • Peer Educator

      Issued by Shiksha Kendra
      Shiksha KendraAssociated with Shikha Singh

    • Corporate Social Responsibility Manager

      Issued by SirionLabs
      SirionLabsAssociated with Shikha Singh