Rich Upson

Experience

• 

  Purefections Chocolate

  May 2006 - May 2016

  Operations Manager

  Managed daily operations of company’s retail location and on-site staff. Managed incoming online orders and prioritized orders to ensure that all orders were out for delivery in accordance with company policy.Managed company’s packaging and shipping of products.

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  Marshfield High School

  Sept 2009 - now

  Assistant Football Coach: (QB Coach, Film/Data Analyst)

  Head Junior Varsity Coach (‘18)Offensive Coordinator (‘15)Film analyst (‘09-’15, ‘18-present)Main duties include extensive film analysis (20hrs/wk) including statistical breakdowns, data analysis, and data organizationUse Excel and film software to analyze data to identify statistical tendencies and patternsPresent coaches with weekly summary reports detailing statistical tendencies of upcoming opponentsUse Excel to help organize practices and scouting reports for upcoming opponentsCreate play diagrams for practice based upon data collected and analyzed each week Show less

• 

  Stella Public House

  Jun 2016 - Jan 2017

  Server

  Delivered food and drinks to patrons efficiently to ensure a pleasant dining experience for all

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  San Diego Padres

  Mar 2017 - Feb 2018

  Digital Specialist

  Position was new to the organization and we helped streamline process for resolving issues that would arise the day of the eventFixed errors with accounts that would deny members access to eventsUsed in-house software to maintain and update member accounts

• 

  Furnace Brook Middle School

  Apr 2018 - Jul 2019

  Permanent Subtitute Teacher

  Assist faculty and students to cover all subjects and disciplines including extensive work with students with disabilities and IEP plansSubstituting for all subject areas and departments within the school, including technology and administrative duties

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  Salt Shack Crossfit

  Aug 2018 - Jun 2022

  Crossfit Trainer
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  Hudl

  Sept 2019 - now

  Manage company We-Work portfolio spanning 3 physical offices and 12 countriesOffice management for a team of approximately 30 employees. The role is built on workplace culture, facility management, and employee engagement. The role is responsible for areas including budget management, IT assistance, office supplies, workplace maintenance, meal planning, event management, meeting room oversight, employee onboarding/offboarding, and postage and deliveries.Event programming includes team outings, employee wellness events IE office yoga or fitness classes, remote events, team sendoffs, and holiday celebrations.I have also worked alongside our Product, Media, and Support teams via Hudl "Special Teams" to assist with product feedback and development, content for social, and customer support.I have mentored new-hires for our team during their orientation process and first months with the company. Show less

  • Account Executive

    Jun 2023 - now

  • Customer Success Manager

    Jul 2022 - Jun 2023

  • Sr. Workplace Operations Specialist

    Sept 2019 - Jul 2022