Krishnakumar Machakanoor

Experience

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  Fidelity Investments

  May 2008 - Jun 2010

  Process Associate

  As a process associate I assisted the Money In Process. Daily tracking the team transaction and reporting to work group leaderConducted study on process improvement.Reporting & dash board presentations Creating Daily and monthly reports, MIS reports through excel.

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  WNS Global Services

  Jun 2010 - Oct 2012

  Analyst

  Price tracker analysisPricing modelUK competitors price trackingData miningAd-hoc reportingMarketing Mix model analysis

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  Arctern Consulting Pvt Ltd a subsidiary of Volt Information Sciences Inc, USA

  Oct 2012 - Aug 2013

  Information Analyst

  o Extracting, Collating, Performing data integrity checks, in depth analysis o Develop analytical and MIS reports to help in business decision makingo Review dash boards and report and correct any data mismatches in the system.o Manage the daily/weekly/monthly reporting requirements to the businesso Creating Daily Exceptions Report, Monthly reports using excel and PowerPoint.o Generating SLA reports for IT, Finance, HR and Business Process Excellenceo Develop and maintain performance models and reports to support business unit requirements.o UAT Testing for new PIR Show less

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  Syncordia Technologies

  Aug 2013 - Oct 2018

  Senior Analyst

  o Create status report weekly.o Manage the daily/weekly/monthly reporting requirements to the businesso Update and add new data to master curriculum file periodic basis o eBooks365 Competitor price analysis, Publisher price analysis and strategic implementation.o Assisting team members in data capture, clarification and creating templateso Using Google Analytics to track ebooks365 site performanceo Using PowerBI, Excel to build various data visualizations, MIS reportso Develop and maintain dashboards and MIS reports.o Collate data files from team members, perform quality checks and add it to master curriculum fileo Send data files to technical team to upload into eBooks365o Testing and reviewing of ebooks365 siteo Update and review the main reference files such as Parent Publisher, All title master listo Ad-hoc analysis and reportingo Create and maintain process documentation Show less

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  BT

  Oct 2018 - now

  Problem Management- o Weekly Reports - SLA(Incidents, Service Requests, Problem Records), Space Inventory Reports, PIR (Post incident review)o PIR (Post incident review) Report - STS - Update and maintain, deep dive and trend analysis, root-causeo Spares PIR reports o Build and Maintain of IT Incidents dashboard using Qliksenseo Monthly CFU/Director Unit level Application incident performance analysis o Data quality and Maintenanceo Problem Management performance, KPI dashboard build in ServiceNow Show less

  • Data Integration Manager

    Feb 2022 - now

  • Analyst S&IT

    Oct 2018 - Jan 2022