Krishnakumar Machakanoor

Krishnakumar Machakanoor

Process Associate

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location of Krishnakumar MachakanoorBengaluru, Karnataka, India

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  • Timeline

  • About me

    Data Integration Manager at BT

  • Education

    • Rai-Business-School

      2007 - 2009
      MBA Marketing, Finance

      Studied MBA

    • Karnataka University Dharwad

      2004 - 2007
      Bachelor Business Administration

      Studied BBA

    • Basaveswar Composite PU College Bagalkot

      2002 - 2004
      PUC II Science
    • SSLC, Govt. High School Nandihal

      2001 - 2002
      School
  • Experience

    • Fidelity Investments

      May 2008 - Jun 2010
      Process Associate

      As a process associate I assisted the Money In Process. Daily tracking the team transaction and reporting to work group leaderConducted study on process improvement.Reporting & dash board presentations Creating Daily and monthly reports, MIS reports through excel.

    • WNS Global Services

      Jun 2010 - Oct 2012
      Analyst

      Price tracker analysisPricing modelUK competitors price trackingData miningAd-hoc reportingMarketing Mix model analysis

    • Arctern Consulting Pvt Ltd a subsidiary of Volt Information Sciences Inc, USA

      Oct 2012 - Aug 2013
      Information Analyst

      o Extracting, Collating, Performing data integrity checks, in depth analysis o Develop analytical and MIS reports to help in business decision makingo Review dash boards and report and correct any data mismatches in the system.o Manage the daily/weekly/monthly reporting requirements to the businesso Creating Daily Exceptions Report, Monthly reports using excel and PowerPoint.o Generating SLA reports for IT, Finance, HR and Business Process Excellenceo Develop and maintain performance models and reports to support business unit requirements.o UAT Testing for new PIR Show less

    • Syncordia Technologies

      Aug 2013 - Oct 2018
      Senior Analyst

      o Create status report weekly.o Manage the daily/weekly/monthly reporting requirements to the businesso Update and add new data to master curriculum file periodic basis o eBooks365 Competitor price analysis, Publisher price analysis and strategic implementation.o Assisting team members in data capture, clarification and creating templateso Using Google Analytics to track ebooks365 site performanceo Using PowerBI, Excel to build various data visualizations, MIS reportso Develop and maintain dashboards and MIS reports.o Collate data files from team members, perform quality checks and add it to master curriculum fileo Send data files to technical team to upload into eBooks365o Testing and reviewing of ebooks365 siteo Update and review the main reference files such as Parent Publisher, All title master listo Ad-hoc analysis and reportingo Create and maintain process documentation Show less

    • BT

      Oct 2018 - now

      Problem Management- o Weekly Reports - SLA(Incidents, Service Requests, Problem Records), Space Inventory Reports, PIR (Post incident review)o PIR (Post incident review) Report - STS - Update and maintain, deep dive and trend analysis, root-causeo Spares PIR reports o Build and Maintain of IT Incidents dashboard using Qliksenseo Monthly CFU/Director Unit level Application incident performance analysis o Data quality and Maintenanceo Problem Management performance, KPI dashboard build in ServiceNow Show less

      • Data Integration Manager

        Feb 2022 - now
      • Analyst S&IT

        Oct 2018 - Jan 2022
  • Licenses & Certifications

    • Achieving Advanced Insights with BigQuery

      Google Cloud Skills Boost
      Jul 2023
      View certificate certificate
    • Creating New BigQuery Datasets and Visualizing Insights

      Google Cloud Skills Boost
      Jul 2023
      View certificate certificate
    • Exploring and Preparing your Data with BigQuery

      Google Cloud Skills Boost
      Jul 2023
      View certificate certificate
    • Insights from Data with BigQuery

      Google Cloud Skills Boost
      Jul 2023
      View certificate certificate
    • Leading Your Team Through Change

      LinkedIn
      Jun 2023
      View certificate certificate
    • ITIL Foundation Certificate in IT Service Management V4

      PeopleCert
      Apr 2021
    • The Changing Role of the CEO

      LinkedIn
      Jun 2023
      View certificate certificate
    • Leading with Vision

      LinkedIn
      Jun 2023
      View certificate certificate
    • Mastering Communications as a Leader

      LinkedIn
      Jun 2023
      View certificate certificate
    • Removing Noise and Bias from Strategic Decision-Making

      LinkedIn
      Jun 2023
      View certificate certificate