Bonolo Morena

Bonolo Morena

IT intern

Followers of Bonolo Morena773 followers
location of Bonolo MorenaCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    IT Technican at St John's College | X1 AWS Certified

  • Education

    • Damelin

      2012 - 2015
      Diploma in Information Technology Information Technology
  • Experience

    • St peters Boys Prep School

      Jul 2015 - Jul 2016
      IT intern

      • Assist in performing hardware and software installation procedures• Perform software configuration on stand-alone computers and laptops• Provide support in diagnosing hardware and software issues and troubleshooting activities• Lay cables and wires for networks and ensure that they are in good working order

    • St. Peter's Prep

      Jul 2016 - Oct 2024
      IT Support Engineer

      •Office 365 Administration•Diagnosis of desktop, application, networking, and infrastructure issues.•Active Directory Administration•Updating VIP payroll system•Troubleshooting PCs, laptops, and mobile devices.• Providing 1st/2nd line support to users.• Managing Telephone System PBX (Bitco)• Installation and configuration of software and applications.• Migration of user settings from one machine to another• Backing up and restoration of users information• Able to use Team Viewer from remote support•Action and close calls within customer SLAs such as maintaining helpdesk support.• Troubleshooting and fault finding• Setting up of new PCs and Printers, user profile and mails Show less

    • St John's College

      Oct 2024 - now
      IT Technician
  • Licenses & Certifications

  • Volunteer Experience

    • IT intern

      Issued by Carletonville Hospital on Jun 2014
      Carletonville HospitalAssociated with Bonolo Morena