Ana María Marmolejo

Experience

• 

  Frutos de la Tierra

  Jul 2008 - Nov 2010

  Assistant Manager

  Import and export operation management.Bill of sales and invoice preparation.Processing data for logistic procedures.

• 

  Universidad del Valle

  Feb 2012 - Aug 2014

  Monitor

  Gather data in order to provide updated information.Correspondence management. Customer service.

• 

  Freelance

  Jan 2014 - now

  Makeup Artist

  Creative director of themed campaigns.Deliver concepts through audiovisual content on social media.Provide color theory and makeup application classes.

• 

  Johnson County Community College

  Aug 2016 - now

  Create and develop a marketing strategy for the Student Life events and campaigns for The Sexual Assault Resource Team (SART) and Drugs and Alcohol Resource Team (DART).Implement a promotional plan according to our marketing tiers.Measure the impact of our social media marketing efforts.Increase awareness of our spaces and services among the student community at JCCC.Host events and provide customer service.

  • Administrative Assistant - Academic Achievement Center & Language Resource Center

    May 2024 - now

  • Administrative Assistant - Writing Center

    Apr 2022 - May 2024

  • Student Engagement Ambassador, Marketing Team Lead

    Aug 2016 - Apr 2022
• 

  Munelle de Vie

  Jan 2017 - Jun 2018

  Social Media Creative Assistant

  Present ideas for inspiration boards to discuss looks for Munelle de Vie's campaigns. Perform makeup artistry practices following the patterns for each Job: Fashion shows, Look books, Photoshoots, Video shoots, etc.

• 

  Beauty Shop LLC

  Jan 2022 - Feb 2023

  Creative Marketing Manager

  Plan and execute a marketing strategy Plan content using a social media calendarCreate and curate social media content Use KPIs to measure marketing effortsCollaborate with local brands and talents to showcase products and services

• 

  Shamrock Trading Corporation

  Feb 2023 - Jan 2024

  Account Representative

  Manage financial accounts, processing customer adjustments with precision.Conduct risk assessments and implement effective procedures to minimize potential risks. Collect and analyze customer information to prepare insightful product or service reports.Resolve product or service problems by identifying root causes and providing optimal solutionsEnsure prompt correction or adjustment, with a commitment to follow-up for resolution and customer satisfaction.Ensure a consistent track record of delivering exceptional customer service in English and Spanish for domestic and international customers. Show less