Monica Hutto

Experience

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  US Navy

  Aug 2003 - Feb 2005

  Aerographers Mate
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  Verizon

  Jan 2004 - Jan 2013

  Project Coodinator
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  Midway Services

  Apr 2005 - Jun 2006

  ACCOUNT REPRESENTATIVE

  Data entry of detailed account and administrative information Updating and maintaining client information Daily payment processing averaging $10kCustomer and client relation servicesGeneral office and accounting duties

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  RJE Telecommunications subcontractor for Verizon Telecommunications LLC

  Jun 2006 - Oct 2008

  Responsible for the disbursement of construction resources; both company and contracted employees, allowing a balanced work load and enhanced production to maintain monthly Fiber to the Premises build objectivesCoordinated material , permitting and Florida municipality needs to ensure build production remains fluidServed as the communication hub for various internal organizations while compiling and interpreting needed detailed information for higher managementProblem resolution and management of escalated issues Provide support in higher management meetings, presentations and information flow Show less Responsible for scheduling all MDU (multi dwelling units) in outside plant fiber to the premise work orders to ensure all expectations of project remained structured Detailed coordination of manpower to minimize downtime or overtime while providing service to customers in a timely manner Served as the communication conduit between various internal departments including construction, engineering & project management to maintain FTTP build objectives for the yearScheduling of construction resources awarding and distributing work between company and contracted employees to balance work load and meet milestone dates while maintaining budgetary objectivesMaintained reporting standards that streamlined reconciliation and allowed for a standardized basis to audit contractor invoices based on material usedProblem resolution and management of escalated issues Managed and directed clerical staff in accomplishing daily batch work to track financial and material aspects of the FTTP buildAssisted in both testing and problem resolution for new company specific systems and their updates including; Vbuild and FIOS Manager II, while often serving as the OPCEN, MDU Engineering and MDU Construction guide for staff on the Vbuild system. I have also maintained an open line of communication with Vbuild program developers to help broaden the user based information funnel in hopes of obtaining a precise user friendly and efficient program.These tasks along with my ability to create and maintain a successful build program within the FTTP project allowed me the opportunity to be viewed by upper management as a needed strength to coordinating construction projects. Show less Maintained and updated outside plant progression information Including escalating issues and Assisted FTTP schedulers in tracking the progress of various financial and material functionsAssembled all needed information to allow for accurate reconciliation of all placed materials Supported the OPCEN scheduling team in all facets of project development which allowed for my rapidly gained experience. Assisted in both testing and problem resolution for piloted systems including Vbuild and FIOS Manager II, also served as OPCEN trainer for clerical staff on all company systemsThese tasks and my ability to maintain responsibility beyond my position description offered me the opportunity to receive a promotion to FTTP Project Scheduler Show less

  • CONSTRUCTION SPECIALIST / COORDINATOR

    Aug 2008 - Oct 2008

  • PROJECT SCHEDULER

    Jan 2007 - Aug 2008

  • ADMIN - OFFICE SUPPORT

    Jun 2006 - Jan 2007
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  Direct Line Communications, LLC

  Nov 2008 - Apr 2009

  OPERATIONS COORDINATOR

  Responsible for maintaining a steady flow of the contracted workforce between jobs to obtain needed monthly Verizon FTTP (fiber optic to the premises) build objectives.Regular cooperation, planning and correspondence with project construction, operations center and contract administration to obtain the most effective ways of productionCoordination of material allocationsField and administrative problem resolutionWork order material and billing reconciliationUnit change origination and trackingInvoice reconciliation and submissions to all clientsVerizon Telecom TampaOverlay FTTP Construction Subcontracted through RJE Telecom, LLC Show less

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  ITC Service Group subcontractor for Verizon Telecommuncations LLC

  Feb 2010 - Feb 2011

  PROJECT SCHEDULER

  Responsible for scheduling all MDU (multi dwelling units) in outside plant fiber to the premise work orders to ensure all expectations of project remained structured Detailed coordination of manpower to minimize downtime or overtime while providing service to customers in a timely manner Served as the communication conduit between various internal departments including construction, engineering & project management to maintain FTTP build objectives for the yearScheduling of construction resources awarding and distributing work between company and contracted employees to balance work load and meet milestone dates while maintaining budgetary objectivesMaintained reporting standards that streamlined reconciliation and allowed for a standardized basis to audit contractor invoices based on material usedProblem resolution and management of escalated issues Managed and directed clerical staff in accomplishing daily batch work to track financial and material aspects of the FTTP buildAssisted in both testing and problem resolution for new company specific systems and their updates including; Vbuild and FIOS Manager II, while often serving as the OPCEN, MDU Engineering and MDU Construction guide for staff on the Vbuild system. I have also maintained an open line of communication with Vbuild program developers to help broaden the user based information funnel in hopes of obtaining a precise user friendly and efficient program. Show less

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  UniTek Global Services

  Feb 2011 - Dec 2011

  Project Manager - Underground Construction Management

  Current responsibilitites include the daily management of all construction aspects for the Florida underground construction project for core and FTTP work under the sole service provider contract with Verizon Telecommunications, LLC. This management includes overseeing outside plant production and cost efficiency along with all customer invoicing tasks for immediate revenue projection.

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  ITC Service Group

  Apr 2012 - Oct 2014

  Project Coordinator

  Responsible for scheduling all copper and demand fiber outside plant work orders to ensure all expectations of project remained structuredDetail coordination of manpower to minimize downtime or overtime while providing service to customers in a timely manner Serve as the communication conduit between various internal departments including construction, engineering & project management to maintain build objectives for the yearScheduling of construction resources awarding and distributing work between company and contracted employees to balance work load and meet milestone dates while maintaining budgetary objectivesMaintain reporting standards that streamline reconciliation and allow for a standardized basis to audit contractor invoices based on material usedProblem resolution and management of escalated issues Manage and direct clerical staff in accomplishing daily batch work to track financial and material aspects of the build Show less

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  Verizon

  Oct 2015 - Apr 2016

  Engr III Spec-Ntwk Eng&Ops
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  Frontier Communications

  Apr 2016 - Jul 2017

  Engr III Spec-Ntwk in&Ops
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  Globe Communications LLC

  Jul 2017 - Feb 2018

  Project Manager
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  Engineering Associates, LLC

  Mar 2018 - Apr 2020

  Project Manager
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  Verizon

  Apr 2020 - now

  • Associate Director

    Dec 2023 - now

  • Sr Manager

    Oct 2022 - Dec 2023

  • Sr Contract Administrator

    Apr 2020 - Oct 2022