Jeff Fuller

Experience

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  Madison Mallards Baseball Club

  May 2012 - Aug 2012

  Ticketing/Hospitality Intern

  • Worked as a part of a team to manage ticket office.• Developed strong communication and sales skills making and receiving 50 to 80 phone calls a day regarding tickets.• Attained managerial knowledge managing and scheduling a staff of part-time employees. • Answered incoming phone calls regarding general questions and ticket sales, set up suites for groups coming out to the park, and ensured group satisfaction throughout games.

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  Holiday Inn Hotel & Suites

  Aug 2012 - May 2014

  Guest Service Supervisor

  • Demonstrated leadership acting as manager on duty, placed in charge of a full staff of workers.• Developed great customer service skills while resolving guest issues and complaints. • Familiarized self with and attained advanced skills with OPERA hotel software. • Addressed guest issues in a persuasive manner when placed into difficult situations.

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  WP Beverage Pepsi-Cola

  Apr 2014 - Dec 2014

  Brand Ambassador

  • Collaborated with local radio talent, participating sponsors and team of Pepsi-Cola Brand ambassadors at various local events to engage customers with Pepsi products on a weekly basis. • Initiated training and familiarity of company’s social media platform to create Facebook posts and Tweets for events the Ambassador team attended.

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  St. Cloud Toyota

  Aug 2014 - Sept 2017

  Marketing Manager

  • Appointed advertising lead, meeting with and discussing sponsorships, advertising budgets, and overall direction with reps from outside sources such as television, billboard, and radio.• Collaborated with ownership and management to identify areas of opportunity for the dealership at quarterly meetings, resulting in a 5-10% growth in sales year-over-year across all departments. • Educated self on entire Toyota brand lineup and each respective accessory package to effectively market the brand on behalf of the dealership.• Developed marketing initiatives, reviewed marketing content, and coordinated marketing communications to drive sales on a monthly basis. • Utilized CRM data to leverage digital marketing activities in order to better target customers. • Oversaw and worked with several 3rd parties that assisted with search engine optimization, search engine marketing, and website management that resulted in a 100% increase in website traffic. • Redesigned the St. Cloud Toyota website and online experience, resulting in a 10% increase in lead volume. • Grew St. Cloud Toyota’s Facebook page from 300 to 3,300 “Likes” utilizing successful social strategy. • Created engaging video content primarily for use on Facebook and YouTube. • Attended networking events and conferences throughout Central Minnesota and Chicago as a representative of the dealership to create new relationships and better my understanding of upcoming marketing trends.• Coordinated and managed events quarterly with hundreds of attendees both inside and outside of dealership. • Trained sales staff of 15 on Toyota models so they could effectively sell to customers coming in the door.• Worked with members of St. Cloud Toyota management across several departments in responding to feedback received online in a quick and effective manner. • Maintained an online reputation of 4.5+ stars across Google, Facebook, Cars.com, and DealerRater for St. Cloud Toyota. Show less

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  Great Lakes Brewing Company

  Sept 2017 - Aug 2021

  Brand Ambassador

  • Attend state-wide brewery events such as samplings, brewfests, and various community bar functions to develop customer following and provide product information to attendees.

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  Metalcraft of Mayville, Inc.

  Dec 2017 - Jun 2022

  • Marketing Content Specialist

    May 2021 - Jun 2022

  • Marketing and Social Media Coordinator

    Dec 2017 - May 2021
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  Bayfield Chamber of Commerce & Visitor Bureau

  Jun 2022 - now

  • Marketing Manager

    Jan 2023 - now

  • Marketing Specialist

    Jun 2022 - Dec 2022