Jay Dave

Experience

• 

  CITB

  Jan 2012 - Feb 2019

  • Provide 2nd line support• SME for SFA funding systems including Maytas• Complete scheduled tasks• Complete standard changes• Provide test analyst resource• Deliver request for change to stakeholders• Incident management• Business Analysis & requirements engineering • Account manage key stakeholder groups• Deal with incidents & problems• Document processes including as-is and to-be specifications• Maximize functionality of current systems – continuous improvement• Introduce new technology to the business both software & hardware• User acceptance testing• Provide 2nd line support for SFA funding systems such as Maytas• Write work instructions and deliver training (face to face & webex) • Coach & mentor team members and partners• Audit systems and paperwork to comply with SFA legislation• Deliver regular training sessions and workshops• Document processes & write work instructions• Present data & reports to management• Provide 1st line support for team members

  • Application Support Analyst

    Sept 2017 - Feb 2019

  • System Co-ordinator

    Nov 2013 - Aug 2017

  • Quality & System Coach

    Jan 2012 - Oct 2013
• 

  Tribal Group

  Mar 2019 - Mar 2024

  • Portfolio of projects across multiple product sets - ebs, Maytas & Dynamics CE• Portfolio including new customer sites, system integration, digital transformation & cloud migration projects • Delivery of projects over multiple practises (Waterfall & Agile)• Create and maintain project collateral including plans, briefs, statements of work and change requests• Budget and RAID management • Supporting Bids and Sales colleagues with new prospects• Reporting to Board / Exec level• Hold PRINCE2 and Agile PM Practitioner Certifications Show less

  • Senior Project Manager

    Jan 2022 - Mar 2024

  • Professional Services Consultant

    Mar 2019 - Dec 2021
• 

  Infinity Group UK

  Mar 2024 - now

  Project Manager