Karla Delgado

Experience

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  BAC Credomatic Network

  May 1997 - Dec 2001

  Talent Acquisition Manager

  In my role as a Talent Acquisition Manager, I led the recruitment and selection process for over 2,600 employees within ISO 9000 standards, resulting in a 20% reduction in time. I developed corporate HR policies, provided legal advice, and implemented biannual salary increases, all while ensuring compliance with Costa Rica's legislation.

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  CAN Capital

  Jan 2003 - May 2008

  Director of Project Management Office (PMO)

  In my role as Director of Project Management Office, I led the establishment of the Costa Rica site, resulting in a 40% reduction in operational costs. I designed and implemented the corporate PMO strategy, ensuring consistent project management methodologies and successful project completion. I also, led and trained Project Management staff and project teams to achieve project objectives and customer satisfaction. Developed training programs for projects and researched new technologies for ideal solutions. Show less

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  BAC Credomatic Network

  Jul 2008 - Oct 2009

  Regional IT Strategic Advisor

  In my role as a Regional IT Strategic Advisor, I was responsible for coordinating strategic planning for IT operations in the Central American Region. This included conducting ISO 9000 audits, analyzing organizational assessment plans, and reviewing IT job descriptions for management and executives.

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  Syniverse Technologies

  May 2013 - May 2016

  Senior Project Manager IV

  In my role at Syniverse Technologies, I led cross-functional teams in the development of software, infrastructure, and telecommunications projects for clients in the financial, retail, and mobile carrier industries. I successfully managed project plans, adhering to Agile methodologies, and collaborated with key stakeholders to influence product development strategies.

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  VMware

  Oct 2016 - Apr 2017

  Manager WPO Project Management Office

  As the Manager WPO Project Management Office at VMware, I oversaw project implementation of business transformation and technology solutions. My role involved leading a team of project managers to deliver high value engagements within schedule, scope, and budget constraints. I also addressed challenging customer issues requiring escalation, monitored performance, reviewed productivity, and coached staff members to meet key performance goals.

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  Clicklease

  Jan 2018 - May 2022

  Director of Human Resources & Administration

  In my role as Director of Human Resources & Administration at Clicklease, I oversaw Technology, Operations, and HR functions. Provided legal advice on business decisions and employee relations. Led talent and retention initiatives to support site expansion projects. Achieved a 50% growth of technical teams. Additionally, I managed FP&A and Free Trade Zone compliance.