Prrakhar Gupta

Summer Internship

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Gurgaon, Haryana, India

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Timeline
About me
Technical Support Specialist at Ericsson India Global Services Pvt Ltd
Education
- Apeejay College of Engineering
  2006 - 2010
  Bachelor of Engineering (B.E.) Electronics and Communications Engineering (with Honours)
  Activities and Societies: > Member of College Football Team > Won various positions in Sports
- Jain Public School
  2005 - 2006
  XII
- Jain Public School
  2003 - 2004
  X
Experience
- Bharat Sanchar Nigam Limited
  Jun 2008 - Jul 2008
  Summer Internship
  Learning: Programming a wireless phone, Basics of GSM & CDMA.Department: WLL (Wireless Logical Loop)
- GTL Limited
  Oct 2010 - Oct 2010
  Intern
  Learnt basics of RF Survey, Transmission Survey, Drive Test and Optimization.Department: Network Planning & Optimization.
- Aakrosh Pvt. Ltd.
  Nov 2010 - Dec 2010
  DT Engineer
  Worked as DT Engineer Tool: Genex Probe V2.3 Drive Test Tool Project: 3G TATA DOCOMO (Rajasthan).
- Ericsson
  Feb 2011 - now
  Role & Responsibility : Tier 2 Support EngineerDescription: Working as a part of Global Support Team (Tier-2) providing Support for Ericsson Charging System (Intelligent Network) & Mobile Money Solution (EWP).Node/Sub-Domain: Charging Data Reporting System (CRS)Solution: Ericsson Wallet Platform (EWP)System Tester for EWP (Ericsson Wallet Platform) Solution - (July'14 - Nov'14)Local Support & Integration Engineer for CRS System , Customer - MTN, Liberia - (May'14 - June'14) Show less Role & Responsibility : Tier 2 Support EngineerDescription: Working as a part of Global Support Team (Tier-2) providing Support for Ericsson Charging System (Intelligent Network)Node/Sub-Domain: Charging Data Reporting System (CRS), Ericsson Multi MediationTier-2 Support for Dynamic Discount Solution for Global Customers- (Jan'12- Mar'13)System Tester for Dynamic Discount Solution (DDS) / Yield Optimisation (YO) with Ericsson-Sweden Team - (June'12 -July'12)Involved in monitoring of node Voucher Server for Mobinil Egypt - June - July 2011. Show less
  - Technical Support Specialist
    Aug 2019 - now
  - Senior Engineer - Experienced
    Apr 2015 - Aug 2019
  - Engineer - Experienced
    Apr 2014 - Apr 2015
  - Engineer - Assessed
    Feb 2011 - Apr 2014
Licenses & Certifications
- Certified Administrator on Apache Cassandra
  O'Reilly Media
  View certificate
- Red Hat OpenShift Administration I: Operating a Production Cluster (DO180) - Ver. 4.14
  Red Hat
  Jul 2025
  View certificate
- Oracle Database 11g: SQL Fundamentals I
  Oracle
  View certificate
- LPI Linux Essentials
  Linux Academy
  Jun 2019
- Secure Sockets Layer (SSL) Fundamentals
  Linux Academy
  Nov 2019
- OpenStack Essentials
  Linux Academy
  Jul 2019
- BUGS - Experienced
  Ericsson
  Apr 2014
- Red Hat Certified System Administrator (RHCSA)
  Red Hat
  Nov 2019
  View certificate
- Red Hat Certified System Administrator in Red Hat OpenStack
  Red Hat
  Jan 2020
  View certificate
- Ericsson Certified Technology - IP (ECT-IP)
  Ericsson
  Feb 2013
Honors & Awards
- Awarded to Prrakhar Gupta
  Customer First Ericsson Dec 2016 Key player of Tier-2 M-Commerce and exceptional good problem solving skills.Achievements: Created EWP Structure learning program for new Engineers to develop competence in a speedy way.
- Awarded to Prrakhar Gupta
  Power Award Ericsson Sep 2016 Achievements:1. Important Member of Tier-2 EWP (Mobile Money) Team.2. Creator & Driver of EWP Competence Program.3. Played a Key Role in making all Upgrades successful for RSSA Customers.