Javier Marin

Experience

• 

  2020 Companies

  Jan 2006 - Aug 2009

  Sales Executive

  Provided fiber optic entertainment and communication services to individual clients and their families via direct marketing.

• 

  IKEA

  Aug 2011 - now

  Compile and produce daily, weekly, and monthly KPI reports accurately with Microsoft Excel VBA to drive short and midterm market decisions for the IKEA US Markets.Create, program, and maintain capacities so that third party vendors may reduce overall lead-time for final mile to our customers.Updating and maintaining Corporate Base Data(CBD) with correct contact information for each Local Service Center and Customer Distribution Center in the West coast market. I led a team of 7 to 12 co-workers. who provide customer service throughout expansive inventory in order to accommodate customers with detailed information regarding their purchase and future purchases. Responsibilities• Attentive to the needs of returning, new and potential customers• Consultant to customer’s home furnishing needs by offering solutions while maintaining their specific requests• Reviewing and processing orders exceeding $10,000.00 +• Creating a positive work environment for my co-workers through my optimism and enthusiastic outlookSkills UsedLeadership, Organisation, Customer Service, Following-up, Sense of urgency, Positive mental attitude ResponsibilitiesChecking and processing delivery orders. Reviewed and received returning products.Skills UsedOrganization, Sense of urgency ResponsibilitiesProvided customer service throughout an expansive inventory in order to accommodate customers with detailed information regarding their purchase and future purchases.AccomplishmentsCo-Worker of the MonthSkills UsedLeadership, Organisation, Customer Service, Following-up, Sense of urgency, Positive mental attitude

  • Services Fulfillment Operations Specialist

    Jul 2019 - now

  • Active Selling Leader

    May 2018 - Jun 2019

  • HL3 Kitchen Sales Consultant

    Jul 2015 - May 2018

  • Logistics I/ Goods-Flow II Co-Worker

    Aug 2014 - Jun 2015

  • Customer Service Sales Representative

    Aug 2011 - Jul 2014